# Cloud Operations Engineer [Triplepointllp](https://gurify.com/jobs?q=Triplepointllp) · London, United Kingdom · Posted last week [Apply on the original posting → (opens in a new tab)](https://job-boards.eu.greenhouse.io/triplepointllp/jobs/5017302101) ## Job description Since 2004, we’ve been bringing investment ideas to life and connecting capital with the right people and opportunities. Today, we manage more than £2.5 billion for a broad range of investors across five key investment strategies: Private Credit, Social Housing, Clean Heat, Energy and Venture. These strategies underpin the innovative range of investments we offer to both private (retail) and institutional clients. There are 230+ employees at Triple Point, all committed to leaving the world demonstrably better than we found it. That’s why we’re a certified B Corp, signed up to the Principles for Responsible Investment, and were named a Sunday Times 'Best Places to Work 2025 & 2026'. If this sounds like an environment where you would flourish, then read on… ### The Function The Digital and Technology function designs, builds and maintains the systems that power Triple Point. It enables secure connectivity, reliable services and innovation, helping colleagues and partners work effectively. ### The Team Technical Operations & Cyber keeps our technology secure, resilient and reliable while improving the cloud platforms and services colleagues use every day. The team works closely with the wider Digital and Technology function, our managed service provider (MSP), security operations centre (SOC) and business stakeholders. ### Key Responsibilities ### The Role We're looking for a hands-on Cloud Operations Engineer to operate and continuously improve our Microsoft Azure and Microsoft 365 environment. You'll help keep cloud services secure, available and well governed as we expand our use of cloud services, AI tools and automation. Working with the Head of Technology Operations & Cyber, Senior Cyber Engineer, Senior DevOps Engineer and external partners, you'll manage identity, endpoints, infrastructure, monitoring and recovery. You'll investigate complex issues, communicate risks clearly, document solutions and reduce recurring manual work. ### 1. Cloud platforms, identity and endpoints - Administer Azure and Microsoft 365 services, monitoring availability, performance and operational security. - Manage Entra ID and Active Directory operations, including joiner/mover/leaver processes, groups, role-based access control, Conditional Access, privileged identities and service accounts, in coordination with the Senior Cyber Engineer. - Maintain Microsoft Intune enrolment, device compliance, application protection and endpoint configuration. - Support Azure-hosted Windows Server workloads and relevant DNS and DHCP services, simplifying or retiring unnecessary infrastructure where appropriate. - Manage Azure networking, including virtual networks, network security groups, DNS zones, private endpoints and load balancers. - Operate Azure Backup and Azure Site Recovery; test recovery arrangements and keep runbooks current. - Support and maintain physical infrastructure including office networking, firewalls, switching and print services, working with the MSP and vendors to keep on-premises components well managed and aligned to cloud-first principles. ### 2. Monitoring, incidents and service improvement - Build and improve meaningful alerts, dashboards and observability using Azure Monitor, Log Analytics and Kusto Query Language (KQL). - Investigate complex incidents, coordinate resolution with the MSP and other teams, and document root causes and preventive actions. - Maintain operational runbooks and contribute to ITIL-aligned incident, problem and change management. - Use service trends and monitoring data to identify emerging risks and recommend improvements. ### 3. Security and resilience - Coordinate patching and vulnerability remediation, prioritising action by risk and business impact. - Work with the Senior Cyber Engineer on security baselines and Microsoft Defender controls across Azure, Microsoft 365 and endpoints. - Help manage access-control exceptions with appropriate governance and support audits, Cyber Essentials assessments and relevant regulatory reviews. - Recommend proportionate controls that balance security, reliability and usability. ### 4. Automation, cost and collaboration - Use PowerShell and other appropriate tools to automate repeatable tasks and improve consistency. - Work with the Senior DevOps Engineer to read, run and maintain infrastructure-as-code templates, including Bicep or Terraform. - Monitor cloud costs and recommend tagging, right-sizing and other opportunities to reduce waste. - Prioritise work transparently, explain technical trade-offs to non-technical colleagues, collaborate with suppliers and share knowledge across the team. ### Experience ### Essential - Hands-on experience operating production cloud services, particularly Microsoft Azure and Microsoft 365. - Practical experience with Entra ID/Active Directory, identity lifecycle, RBAC, Conditional Access and privileged access management. - Experience managing endpoints with Intune and supporting Azure networking and cloud-hosted workloads. - Familiarity with physical network infrastructure including firewalls, switching and print services, sufficient to support day-to-day operations and coordinate with vendors and the MSP. - Ability to configure monitoring and investigate issues using Azure Monitor, Log Analytics and KQL. - Working knowledge of Microsoft 365 services (Exchange Online, SharePoint Online, Teams and OneDrive) and relevant security controls. - Experience with backup, disaster recovery, documented recovery procedures and testing. - Familiarity with Microsoft Defender technologies, patching and risk-based vulnerability remediation. - PowerShell scripting skills and an understanding of cloud cost optimisation. - Experience collaborating through incident, problem and change processes, including with external service partners. - Clear communication, sound judgement and a practical approach to ownership and continuous improvement. ### Desirable - Experience with infrastructure as code (Bicep, Terraform or ARM) and/or Python or Bash automation. - Exposure to Microsoft Sentinel, KQL workbooks or security alert tuning alongside a SOC. - Experience with hybrid virtualisation or SaaS integrations such as Salesforce. - Experience in a regulated environment, ideally FCA-regulated. - Certifications such as AZ-104, AZ-305, AZ-500, SC-300 or MS-102, or equivalent practical experience. ### Personal Qualities: ### What Success Looks Like Success in this role combines reliable technical delivery with the behaviours in Triple Point's High Performance Framework: ### Own It - Takes responsibility for service health and quality, follows incidents through to resolution and communicates progress without prompting. ### Stay Curious - Seeks feedback, learns emerging cloud and AI capabilities thoughtfully, and uses evidence to improve reliability and reduce repetitive work. ### Take Thoughtful Action - Prioritises by impact and risk, makes well-reasoned decisions and translates complex issues into clear next steps. ### Pull Together - Works constructively with colleagues, the MSP and SOC; challenges respectfully and delivers shared outcomes. ### Be Generous - Shares runbooks, lessons learned and practical expertise so others can operate services with confidence. ### Why Join us? - You’ll join a talented, collaborative team in a connected environment where ideas and initiative are valued. - Be part of a growing and innovative team - We offer a competitive salary, a comprehensive benefits package, and genuine opportunities for growth and progression. - Opportunities for professional development and career progression. In line with our values Stay Curious and Take Thoughtful Action every employee has access to AI tools. We see technology as a co-pilot, helping us improve efficiency and insight while keeping decisions grounded in thoughtful human judgement. Triple Point offers a wealth of benefits including a contributory pension, hybrid/flexible working and ongoing learning and development opportunities. Check out our comprehensive list of benefits HERE. Triple Point is dedicated to providing fair and equal opportunities for all individuals, including both current and potential employees. Discrimination of any kind based on factors such as age, disability, gender, sexual orientation, pregnancy, race, ethnicity, religion, gender identity, or marital status is not tolerated by the company. Our aim is to create a welcoming and diverse work environment where people from all walks of life feel valued and supported. We actively encourage individuals from various backgrounds to apply for job vacancies and become part of our team. ### STRICTLY NO AGENCIES You can find a link to our candidate privacy notice HERE. **Live in Triplepointllp’s hiring system.** Read from the company's own applicant tracking system, not reposted from a job board — so it's a real, open requisition rather than an ad that outlived the role. 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Today, we manage more than \u0026#163;2.5 billion for a broad range of investors across five key investment strategies: Private Credit, Social Housing, Clean Heat, Energy and Venture. These strategies underpin the innovative range of investments we offer to both private (retail) and institutional clients.\u003C/p\u003E\u003Cp\u003EThere are 230\u002B employees at Triple Point, all committed to leaving the world demonstrably better than we found it. That\u2019s why we\u2019re a certified B Corp, signed up to the Principles for Responsible Investment, and were named a Sunday Times \u0026#39;Best Places to Work 2025 \u0026amp; 2026\u0026#39;.\u003C/p\u003E\u003Cp\u003EIf this sounds like an environment where you would flourish, then read on\u2026\u003C/p\u003E\u003Ch3\u003EThe Function\u003C/h3\u003E\u003Cp\u003EThe Digital and Technology function designs, builds and maintains the systems that power Triple Point. It enables secure connectivity, reliable services and innovation, helping colleagues and partners work effectively.\u003C/p\u003E\u003Ch3\u003EThe Team\u003C/h3\u003E\u003Cp\u003ETechnical Operations \u0026amp; Cyber keeps our technology secure, resilient and reliable while improving the cloud platforms and services colleagues use every day. The team works closely with the wider Digital and Technology function, our managed service provider (MSP), security operations centre (SOC) and business stakeholders.\u003C/p\u003E\u003Ch3\u003EKey Responsibilities\u003C/h3\u003E\u003Ch3\u003EThe Role\u003C/h3\u003E\u003Cp\u003EWe\u0026#39;re looking for a hands-on Cloud Operations Engineer to operate and continuously improve our Microsoft Azure and Microsoft 365 environment. You\u0026#39;ll help keep cloud services secure, available and well governed as we expand our use of cloud services, AI tools and automation.\u003C/p\u003E\u003Cp\u003EWorking with the Head of Technology Operations \u0026amp; Cyber, Senior Cyber Engineer, Senior DevOps Engineer and external partners, you\u0026#39;ll manage identity, endpoints, infrastructure, monitoring and recovery. You\u0026#39;ll investigate complex issues, communicate risks clearly, document solutions and reduce recurring manual work.\u003C/p\u003E\u003Ch3\u003E1. Cloud platforms, identity and endpoints\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EAdminister Azure and Microsoft 365 services, monitoring availability, performance and operational security.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EManage Entra ID and Active Directory operations, including joiner/mover/leaver processes, groups, role-based access control, Conditional Access, privileged identities and service accounts, in coordination with the Senior Cyber Engineer.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EMaintain Microsoft Intune enrolment, device compliance, application protection and endpoint configuration.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ESupport Azure-hosted Windows Server workloads and relevant DNS and DHCP services, simplifying or retiring unnecessary infrastructure where appropriate.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EManage Azure networking, including virtual networks, network security groups, DNS zones, private endpoints and load balancers.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EOperate Azure Backup and Azure Site Recovery; test recovery arrangements and keep runbooks current.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ESupport and maintain physical infrastructure including office networking, firewalls, switching and print services, working with the MSP and vendors to keep on-premises components well managed and aligned to cloud-first principles.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003E2. Monitoring, incidents and service improvement\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EBuild and improve meaningful alerts, dashboards and observability using Azure Monitor, Log Analytics and Kusto Query Language (KQL).\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EInvestigate complex incidents, coordinate resolution with the MSP and other teams, and document root causes and preventive actions.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EMaintain operational runbooks and contribute to ITIL-aligned incident, problem and change management.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EUse service trends and monitoring data to identify emerging risks and recommend improvements.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003E3. Security and resilience\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003ECoordinate patching and vulnerability remediation, prioritising action by risk and business impact.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EWork with the Senior Cyber Engineer on security baselines and Microsoft Defender controls across Azure, Microsoft 365 and endpoints.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EHelp manage access-control exceptions with appropriate governance and support audits, Cyber Essentials assessments and relevant regulatory reviews.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ERecommend proportionate controls that balance security, reliability and usability.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003E4. Automation, cost and collaboration\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EUse PowerShell and other appropriate tools to automate repeatable tasks and improve consistency.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EWork with the Senior DevOps Engineer to read, run and maintain infrastructure-as-code templates, including Bicep or Terraform.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EMonitor cloud costs and recommend tagging, right-sizing and other opportunities to reduce waste.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EPrioritise work transparently, explain technical trade-offs to non-technical colleagues, collaborate with suppliers and share knowledge across the team.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EExperience\u003C/h3\u003E\u003Ch3\u003EEssential\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EHands-on experience operating production cloud services, particularly Microsoft Azure and Microsoft 365.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EPractical experience with Entra ID/Active Directory, identity lifecycle, RBAC, Conditional Access and privileged access management.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExperience managing endpoints with Intune and supporting Azure networking and cloud-hosted workloads.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EFamiliarity with physical network infrastructure including firewalls, switching and print services, sufficient to support day-to-day operations and coordinate with vendors and the MSP.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EAbility to configure monitoring and investigate issues using Azure Monitor, Log Analytics and KQL.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EWorking knowledge of Microsoft 365 services (Exchange Online, SharePoint Online, Teams and OneDrive) and relevant security controls.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExperience with backup, disaster recovery, documented recovery procedures and testing.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EFamiliarity with Microsoft Defender technologies, patching and risk-based vulnerability remediation.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EPowerShell scripting skills and an understanding of cloud cost optimisation.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExperience collaborating through incident, problem and change processes, including with external service partners.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EClear communication, sound judgement and a practical approach to ownership and continuous improvement.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EDesirable\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EExperience with infrastructure as code (Bicep, Terraform or ARM) and/or Python or Bash automation.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExposure to Microsoft Sentinel, KQL workbooks or security alert tuning alongside a SOC.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExperience with hybrid virtualisation or SaaS integrations such as Salesforce.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExperience in a regulated environment, ideally FCA-regulated.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ECertifications such as AZ-104, AZ-305, AZ-500, SC-300 or MS-102, or equivalent practical experience.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EPersonal Qualities:\u003C/h3\u003E\u003Ch3\u003EWhat Success Looks Like\u003C/h3\u003E\u003Cp\u003ESuccess in this role combines reliable technical delivery with the behaviours in Triple Point\u0026#39;s High Performance Framework:\u003C/p\u003E\u003Ch3\u003EOwn It\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003ETakes responsibility for service health and quality, follows incidents through to resolution and communicates progress without prompting.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EStay Curious\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003ESeeks feedback, learns emerging cloud and AI capabilities thoughtfully, and uses evidence to improve reliability and reduce repetitive work.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003ETake Thoughtful Action\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EPrioritises by impact and risk, makes well-reasoned decisions and translates complex issues into clear next steps.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EPull Together\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EWorks constructively with colleagues, the MSP and SOC; challenges respectfully and delivers shared outcomes.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EBe Generous\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EShares runbooks, lessons learned and practical expertise so others can operate services with confidence.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EWhy Join us?\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EYou\u2019ll join a talented, collaborative team in a connected environment where ideas and initiative are valued.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EBe part of a growing and innovative team\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EWe offer a competitive salary, a comprehensive benefits package, and genuine opportunities for growth and progression.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EOpportunities for professional development and career progression.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003EIn line with our values Stay Curious and Take Thoughtful Action every employee has access to AI tools. We see technology as a co-pilot, helping us improve efficiency and insight while keeping decisions grounded in thoughtful human judgement.\u003C/p\u003E\u003Cp\u003ETriple Point offers a wealth of benefits including a contributory pension, hybrid/flexible working and ongoing learning and development opportunities. Check out our comprehensive list of benefits HERE.\u003C/p\u003E\u003Cp\u003ETriple Point is dedicated to providing fair and equal opportunities for all individuals, including both current and potential employees. Discrimination of any kind based on factors such as age, disability, gender, sexual orientation, pregnancy, race, ethnicity, religion, gender identity, or marital status is not tolerated by the company.\u003C/p\u003E\u003Cp\u003EOur aim is to create a welcoming and diverse work environment where people from all walks of life feel valued and supported. 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