# Commercial Technology [Financialtimes33](https://gurify.com/jobs?q=Financialtimes33) · London · Posted 7 weeks ago [Apply on the original posting → (opens in a new tab)](https://job-boards.eu.greenhouse.io/financialtimes33/jobs/4982684101) ## Job description ### About Us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Together, we help audiences stay better informed and deepen their understanding of the world around them. Our Product & Tech teams drive us forward in an ever-evolving digital landscape, delivering cutting-edge products to over one million digital subscribers daily. Our growth relies on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists. With a supportive culture, entrepreneurial spirit and opportunities at every turn, there are no limits to where your FT career can take you. Build a newsworthy career at the FT. ### Our commitment to diversity, equity and inclusion We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all.We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI. ### About you You are an experienced senior engineer and technical leader with a strong software engineering background and a track record of providing technical direction across business-critical products and platforms. You combine deep technical expertise with pragmatic engineering judgement. You are comfortable navigating complex systems, shaping architecture, making and facilitating significant technical decisions, and helping engineering teams turn business requirements into secure, resilient and sustainable solutions. You think beyond individual features and solutions to the long-term health of the technology: architecture, reliability, security, scalability, operability, developer experience, technical debt and the ability of teams to evolve their systems sustainably. You are comfortable working with engineers, Product, Programme and business stakeholders, communicating complex technical considerations clearly and making thoughtful trade-offs between immediate delivery needs and longer-term technical investment. You are also motivated by developing engineering capability. While this is not a people-management role, you will mentor engineers, encourage technical ownership, create opportunities for others to develop their expertise and help build a strong engineering culture based on learning, collaboration and constructive technical challenge. ### About the team Commercial Technology is part of the Internal Products group within FT Product & Technology. We are a multidisciplinary group of Engineers, Product Managers and Business Analysts responsible for building and operating the technology platforms that support the FT’s commercial capabilities across Marketing, Sales, Service and Commercial Data. We are undertaking a significant evolution of our commercial technology landscape, bringing these capabilities together around a more connected Salesforce platform and establishing a strong foundation for how our commercial teams engage with customers and use data. In Marketing & Commercial Data, we are evolving our marketing technology landscape towards Salesforce Marketing Cloud Next and Data 360, while continuing to operate and transition from established platforms including Bloomreach, Marketo and Legacy Salesforce Marketing Cloud products for B2B & B2C marketing. In Sales & Service, we are consolidating several Salesforce CRM orgs with their associated processes and procedures into a leaner Commercial Technology estate, utilising data available to us via Data 360, into a setup that aligns with the FT’s future commercial capabilities and setup. In Commercial Platform, we are establishing a centre of excellence at the heart of the commercial workflow, tasked with ensuring the security, health and viability of our day-to-day commercial operation and providing a primary support route for our business users The Technical Lead will provide technical leadership for one of the engineering capabilities within Commercial Technology, working closely with the Engineering Manager, Product, engineers, other Technical Leads and the wider Commercial Technology leadership team. ### Our Technology Our Commercial Technology landscape is evolving. Technologies and platforms within or interacting with Marketing & Commercial Data include: - Salesforce Marketing Cloud Next (Advanced Edition) - Salesforce Data 360 - Salesforce Sales & Service Cloud - Sales Collaboration & Enablement Tooling - Bloomreach - Marketo - JavaScript / TypeScript - APIs and integration technologies - AWS Technologies - Data platforms and integrations - CI/CD pipelines and developer tooling - GitHub - Monitoring and observability tooling - Jira & Confluence You do not need experience with all of these technologies to apply. We are particularly interested in engineering leaders who can lead teams through technology change and help engineers develop the skills required for an evolving platform. ### What you’ll work on As Technical Lead within Commercial Technology, you will provide technical leadership for the engineering capability responsible for the delivery, operation and continuous evolution of the FT’s Marketing & Commercial Data technology. You will be accountable for the technical direction and engineering integrity of the capability, ensuring our technology is secure, resilient, scalable, maintainable and aligned with wider Commercial Technology and FT engineering standards. You will lead architectural thinking, guide significant technical decisions and ensure technical risks, dependencies and opportunities are understood and actively managed. You will help lead the technical transformation of the FT’s commercial technology landscape, shaping the transition from our established marketing platforms towards Salesforce Marketing Cloud Next, Data 360 and the wider Commercial Technology ecosystem while ensuring our existing technology remains sustainable throughout that transition. You will work in close partnership with the Engineering Manager – Marketing & Commercial Data. Together, you will provide the complementary people, delivery and technical leadership required to operate and evolve the capability successfully. The Engineering Manager is primarily accountable for people leadership, delivery, capacity and operational coordination, while you will be primarily accountable for technical direction, architecture, engineering standards and technical sustainability. You will remain close to engineering delivery, working directly with engineers to solve complex technical problems, review and challenge approaches, improve engineering practices and create opportunities for engineers to develop greater technical ownership and expertise. You will also work with the Principal Engineer, Principal Architect and other senior technical leaders on decisions that extend beyond your capability, ensuring local technical decisions contribute to a coherent and sustainable Commercial Technology landscape. You will report to the Principal Engineer for the Commercial Technology domain. ### Your responsibilities will include ### Technical Direction & Architecture - Own the technical direction for the Marketing & Commercial Data capability, ensuring technology decisions align with the wider Commercial Technology strategy and FT engineering standards. - Lead architectural thinking and significant technical decisions across the capability, balancing immediate delivery needs with security, resilience, scalability, maintainability and long-term sustainability. - Establish and champion appropriate engineering standards, patterns and practices across the team. - Maintain visibility of architecture, technical debt, lifecycle risks, dependencies and emerging technology opportunities. - Work with the Principal Engineer, Principal Architect and other Technical Leads on decisions that span multiple capabilities, platforms or technology domains. - Identify opportunities to simplify, modernise and improve the technology landscape while avoiding unnecessary complexity and duplication. ### Engineering Quality & Technical Leadership - Provide hands-on technical leadership and guidance to engineers while creating appropriate autonomy for individuals to make decisions and take ownership of the technology they work with. - Mentor engineers and technical specialists, helping them develop their technical expertise, engineering judgement and confidence in making technical decisions. - Support engineers through complex technical challenges without becoming the decision-maker or implementation owner for every issue. - Promote strong engineering practices including testing, automation, observability, security, documentation and sustainable software development. - Encourage constructive technical challenge, knowledge sharing and continuous learning across the team. - Work with the Engineering Manager to identify technical skills and capability gaps and help develop the engineering capabilities required for our future platform. ### Delivery & Collaboration - Partner closely with the Engineering Manager – Marketing & Commercial Data to ensure technical strategy, people, delivery and operational priorities remain aligned. - Provide technical input into roadmaps, planning and prioritisation, ensuring delivery plans are technically achievable and account for complexity, dependencies, technical risk and longer-term investment. - Work with Product, Programme and business stakeholders to translate business requirements into appropriate technical approaches and clearly communicate technical co **Live in Financialtimes33’s hiring system.** Read from the company's own applicant tracking system, not reposted from a job board — so it's a real, open requisition rather than an ad that outlived the role. 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Together, we help audiences stay better informed and deepen their understanding of the world around them.\u003C/p\u003E\u003Cp\u003EOur Product \u0026amp; Tech teams drive us forward in an ever-evolving digital landscape, delivering cutting-edge products to over one million digital subscribers daily. Our growth relies on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists.\u003C/p\u003E\u003Cp\u003EWith a supportive culture, entrepreneurial spirit and opportunities at every turn, there are no limits to where your FT career can take you.\u003C/p\u003E\u003Cp\u003EBuild a newsworthy career at the FT.\u003C/p\u003E\u003Ch3\u003EOur commitment to diversity, equity and inclusion\u003C/h3\u003E\u003Cp\u003EWe believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all.We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI.\u003C/p\u003E\u003Ch3\u003EAbout you\u003C/h3\u003E\u003Cp\u003EYou are an experienced senior engineer and technical leader with a strong software engineering background and a track record of providing technical direction across business-critical products and platforms.\u003C/p\u003E\u003Cp\u003EYou combine deep technical expertise with pragmatic engineering judgement. You are comfortable navigating complex systems, shaping architecture, making and facilitating significant technical decisions, and helping engineering teams turn business requirements into secure, resilient and sustainable solutions.\u003C/p\u003E\u003Cp\u003EYou think beyond individual features and solutions to the long-term health of the technology: architecture, reliability, security, scalability, operability, developer experience, technical debt and the ability of teams to evolve their systems sustainably.\u003C/p\u003E\u003Cp\u003EYou are comfortable working with engineers, Product, Programme and business stakeholders, communicating complex technical considerations clearly and making thoughtful trade-offs between immediate delivery needs and longer-term technical investment.\u003C/p\u003E\u003Cp\u003EYou are also motivated by developing engineering capability. While this is not a people-management role, you will mentor engineers, encourage technical ownership, create opportunities for others to develop their expertise and help build a strong engineering culture based on learning, collaboration and constructive technical challenge.\u003C/p\u003E\u003Ch3\u003EAbout the team\u003C/h3\u003E\u003Cp\u003ECommercial Technology is part of the Internal Products group within FT Product \u0026amp; Technology. We are a multidisciplinary group of Engineers, Product Managers and Business Analysts responsible for building and operating the technology platforms that support the FT\u2019s commercial capabilities across Marketing, Sales, Service and Commercial Data.\u003C/p\u003E\u003Cp\u003EWe are undertaking a significant evolution of our commercial technology landscape, bringing these capabilities together around a more connected Salesforce platform and establishing a strong foundation for how our commercial teams engage with customers and use data.\u003C/p\u003E\u003Cp\u003EIn Marketing \u0026amp; Commercial Data, we are evolving our marketing technology landscape towards Salesforce Marketing Cloud Next and Data 360, while continuing to operate and transition from established platforms including Bloomreach, Marketo and Legacy Salesforce Marketing Cloud products for B2B \u0026amp; B2C marketing.\u003C/p\u003E\u003Cp\u003EIn Sales \u0026amp; Service, we are consolidating several Salesforce CRM orgs with their associated processes and procedures into a leaner Commercial Technology estate, utilising data available to us via Data 360, into a setup that aligns with the FT\u2019s future commercial capabilities and setup.\u003C/p\u003E\u003Cp\u003EIn Commercial Platform, we are establishing a centre of excellence at the heart of the commercial workflow, tasked with ensuring the security, health and viability of our day-to-day commercial operation and providing a primary support route for our business users\u003C/p\u003E\u003Cp\u003EThe Technical Lead will provide technical leadership for one of the engineering capabilities within Commercial Technology, working closely with the Engineering Manager, Product, engineers, other Technical Leads and the wider Commercial Technology leadership team.\u003C/p\u003E\u003Ch3\u003EOur Technology\u003C/h3\u003E\u003Cp\u003EOur Commercial Technology landscape is evolving. Technologies and platforms within or interacting with Marketing \u0026amp; Commercial Data include:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003ESalesforce Marketing Cloud Next (Advanced Edition)\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ESalesforce Data 360\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ESalesforce Sales \u0026amp; Service Cloud\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ESales Collaboration \u0026amp; Enablement Tooling\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EBloomreach\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EMarketo\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EJavaScript / TypeScript\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EAPIs and integration technologies\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EAWS Technologies\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EData platforms and integrations\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ECI/CD pipelines and developer tooling\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EGitHub\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EMonitoring and observability tooling\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EJira \u0026amp; Confluence\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003EYou do not need experience with all of these technologies to apply. We are particularly interested in engineering leaders who can lead teams through technology change and help engineers develop the skills required for an evolving platform.\u003C/p\u003E\u003Ch3\u003EWhat you\u2019ll work on\u003C/h3\u003E\u003Cp\u003EAs Technical Lead within Commercial Technology, you will provide technical leadership for the engineering capability responsible for the delivery, operation and continuous evolution of the FT\u2019s Marketing \u0026amp; Commercial Data technology.\u003C/p\u003E\u003Cp\u003EYou will be accountable for the technical direction and engineering integrity of the capability, ensuring our technology is secure, resilient, scalable, maintainable and aligned with wider Commercial Technology and FT engineering standards. You will lead architectural thinking, guide significant technical decisions and ensure technical risks, dependencies and opportunities are understood and actively managed.\u003C/p\u003E\u003Cp\u003EYou will help lead the technical transformation of the FT\u2019s commercial technology landscape, shaping the transition from our established marketing platforms towards Salesforce Marketing Cloud Next, Data 360 and the wider Commercial Technology ecosystem while ensuring our existing technology remains sustainable throughout that transition.\u003C/p\u003E\u003Cp\u003EYou will work in close partnership with the Engineering Manager \u2013 Marketing \u0026amp; Commercial Data. Together, you will provide the complementary people, delivery and technical leadership required to operate and evolve the capability successfully. The Engineering Manager is primarily accountable for people leadership, delivery, capacity and operational coordination, while you will be primarily accountable for technical direction, architecture, engineering standards and technical sustainability.\u003C/p\u003E\u003Cp\u003EYou will remain close to engineering delivery, working directly with engineers to solve complex technical problems, review and challenge approaches, improve engineering practices and create opportunities for engineers to develop greater technical ownership and expertise.\u003C/p\u003E\u003Cp\u003EYou will also work with the Principal Engineer, Principal Architect and other senior technical leaders on decisions that extend beyond your capability, ensuring local technical decisions contribute to a coherent and sustainable Commercial Technology landscape.\u003C/p\u003E\u003Cp\u003EYou will report to the Principal Engineer for the Commercial Technology domain.\u003C/p\u003E\u003Ch3\u003EYour responsibilities will include\u003C/h3\u003E\u003Ch3\u003ETechnical Direction \u0026amp; 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Collaboration\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EPartner closely with the Engineering Manager \u2013 Marketing \u0026amp; Commercial Data to ensure technical strategy, people, delivery and operational priorities remain aligned.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EProvide technical input into roadmaps, planning and prioritisation, ensuring delivery plans are technically achievable and account for complexity, dependencies, technical risk and longer-term investment.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EWork with Product, Programme and business stakeholders to translate business requirements into appropriate technical approaches and clearly communicate technical co\u003C/li\u003E\u003C/ul\u003E","identifier":{"@type":"PropertyValue","name":"Gurify","value":"commercial-technology-at-financialtimes33-3410304e4b44"},"url":"https://gurify.com/job/commercial-technology-at-financialtimes33-3410304e4b44","datePosted":"2026-09-24","validThrough":"2026-12-28T23:59:59Z","hiringOrganization":{"@type":"Organization","name":"Financialtimes33","sameAs":"https://job-boards.eu.greenhouse.io/financialtimes33"},"directApply":false,"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressCountry":"GB","addressLocality":"London"}}} ``` ```json {"@context":"https://schema.org/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Jobs","item":"https://gurify.com/jobs"},{"@type":"ListItem","position":2,"name":"United Kingdom","item":"https://gurify.com/jobs/united-kingdom"},{"@type":"ListItem","position":3,"name":"Commercial Technology","item":"https://gurify.com/job/commercial-technology-at-financialtimes33-3410304e4b44"}]} ```