# Head of Operations [Sauce](https://gurify.com/jobs?q=Sauce) · New York City Metropolitan Area · Posted 3 months ago Director [Apply on the original posting → (opens in a new tab)](https://jobs.lever.co/Sauce/226dcd8e-75a4-4e72-95bf-1765a1ebba6d) ## Job description Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains. Sauce powers ordering, delivery, and operations for a growing base of restaurant partners. As we have scaled, our product has matured, more restaurants have onboarded, and B2C order volume has climbed — but our operational and go-to-market engine has grown without the structure, tooling, or clear ownership needed to keep pace. Today, complex cross-functional work is carried by a small number of exceptional individuals operating in constant firefighting mode. This is not repeatable or scalable. We are hiring a Director-level Head of Operations — a Swiss knife operator who can be cross-functional and effective across every domain. One day it's legal ops, one day it's finance ops, one day it's product ops, one day it's delivery. There is no fixed lane. If there is no clear owner for an operational problem, this person is the owner. Their job is to take it, own it, solve it — and if it's recurring, build the system so it never catches the company off guard again. This is a builder's role. You will inherit talented people and messy, high-volume problems. Your mandate is to turn that into a structured, measurable, scalable operation that runs without depending on any single hero — and where the default solution to a repeatable problem is an automated process or agent, not a new hire. Sauce powers ordering, delivery, and operations for a growing base of restaurant partners. As we have scaled, our product has matured, more restaurants have onboarded, and B2C order volume has climbed — but our operational and go-to-market engine has grown without the structure, tooling, or clear ownership needed to keep pace. Today, complex cross-functional work is carried by a small number of exceptional individuals operating in constant firefighting mode. This is not repeatable or scalable. We are hiring a Director-level Head of Operations — a Swiss knife operator who can be cross-functional and effective across every domain. One day it's legal ops, one day it's finance ops, one day it's product ops, one day it's delivery. There is no fixed lane. If there is no clear owner for an operational problem, this person is the owner. Their job is to take it, own it, solve it — and if it's recurring, build the system so it never catches the company off guard again. This is a builder's role. You will inherit talented people and messy, high-volume problems. Your mandate is to turn that into a structured, measurable, scalable operation that runs without depending on any single hero — and where the default solution to a repeatable problem is an automated process or agent, not a new hire. Sauce is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences. **Live in Sauce’s hiring system.** Read from the company's own applicant tracking system, not reposted from a job board — so it's a real, open requisition rather than an ad that outlived the role. 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