# Head of Solutions Engineer

[Notch](https://gurify.com/jobs?q=Notch) · Ramat Gan, Israel · Posted today

Director

[Apply on the original posting → (opens in a new tab)](https://www.comeet.com/jobs/notch/CA.003/head-of-solutions-engineer/0D.F66)

## Job description

### About Notch

Notch is the AI engine for enterprises running complex, high-stakes operations. We deploy purpose-built agents that resolve real workflows end to end — across insurance and financial services — with governance, auditability, and traceability built into every layer.

We were built inside regulated operations, not by a software company that decided to enter insurance. Our platform connects customer and employee interactions to back-office systems and automates complex workflows end to end, as the standard regulators actually require.

Backed by top-tier VCs, Notch has raised $45 million to date, including a $30 million Series A in March 2026 led by Headline, with participation from Lightspeed, Jibe Ventures, Illuminate Financial, Munich RE, and Phoenix.

### About the role:

Our delivery org is scaling fast. Customers are getting larger and more global, and the number and complexity of delivery projects is growing with them.

We're hiring a Solutions Engineer Manager to lead the engineers who build the two-way integrations connecting Notch's agents to our customers' enterprise systems — and to turn that work from a series of custom projects into a repeatable engine.

Where you own and where you partner. Technical Project Managers own the project plan and the customer-facing schedule. You own the execution: the estimates your team commits to, the quality of what ships, and the health of what runs in production. When a date is at risk, the TPM manages the customer conversation; you own the engineering path back to green.

How the team grows. You'll lead and hire a team of 4–8 Solutions Engineers. Within your first year we expect the charter to broaden into DevOps and product-adjacent engineering, and we expect you to define that team and hire it. If you want to build an org rather than inherit one, this is the job.

This is a Tel Aviv–based role, with travel to our US office and to global customers.

### What you'll own:

### The team

- Hire, coach, and grow the Solutions Engineering team — then expand it into DevOps and dev hires as the charter widens

- Run the day-to-day: capacity allocation across concurrent projects, escalation triage, on-call rotation, 1:1s, and growth plans

- Raise the skill ceiling of every engineer who reports to you

### Execution

- Stand behind your team's estimates — and hit them

- Own the quality of shipped integrations and the health of production environments; keep escalations that reach Notch personnel low

- Build reproducible playbooks so each implementation costs less than the last

- Feed engineering reality into TPM and Solutions Architect planning for POCs and production rollouts

### Customers

You are not the account owner. You're in the room for four things: consultation, architecture planning, execution excellence, and timelines.

- Advise across the full stakeholder range — from the engineers your team integrates with, to their engineering managers, up to directors, VPs of Engineering, and CIOs

- Lead architecture planning with customer technical teams: what we'll build against, what their systems can actually support, and where the risk sits

- Speak to execution and timelines with authority — what's committed, what it depends on, and what changed. The depth adjusts to the audience; the answer doesn't.

- Be the technical voice customers trust when the question is can this actually work

### Technical bar

Your engineers will go deeper than you in specific areas. You need enough depth to review their work, make architecture calls, and interview well across all of it.

- Large-scale resilient two-way integrations against custom enterprise APIs — queues, retries, idempotency, race conditions, rate limits and quotas

- Designing and consuming APIs for enterprise customers. Required knowledge: Protocols (REST, GraphQL), API security & authentication, architecture (polling, webhooks, pagination). Knowledge of best practices for market integrations

- Cloud deployments at scale — CI/CD, observability, and running on-call for an independent team. Enough infrastructure judgment to hire DevOps engineers, not just work alongside them.

A plus: on-prem environments; AI, LLM, and knowledge-pipeline engineering; building products and processes under data-protection regulation.

### Requirements

- Crazy personal drive. Be a bulldozer.

- Insatiable creativeness. Be a big dreamer.

- You've led an engineering team to predictable delivery — stable output, dates that hold

- You turn one-off solutions into repeatable process by instinct

- You have a hiring network and a real eye for engineering talent

- You can move between a code review and a CIO conversation in the same afternoon, and be taken seriously in both

**Live in Notch’s hiring system.** Read from the company's own applicant tracking system, not reposted from a job board — so it's a real, open requisition rather than an ad that outlived the role.

We remove it as soon as it disappears at source.

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