# IT Team Lead

[Biocatch](https://gurify.com/jobs?q=Biocatch) · Tel Aviv-Yafo, Israel · Posted 2 weeks ago

Lead

[Engineering Manager](https://gurify.com/jobs/engineering-manager)

[Apply on the original posting → (opens in a new tab)](https://www.comeet.com/jobs/biocatch/03.00E/senior-it-specialist/F6.B6E?-updates)

## Job description

BioCatch, a leader in Behavioral Biometrics, leverages machine learning to analyze digital behavior, ensuring secure online experiences. Trusted by 32 of the world’s top 100 banks and 210 financial institutions, BioCatch Connect™ helps combat fraud, drive digital transformation, and strengthen customer relationships. Backed by an industry-led Client Innovation Board (including American Express, Barclays, Citi Ventures, and National Australia Bank), BioCatch pioneers cutting-edge fraud prevention solutions with 80+ patents and over a decade of expertise. For more information, please visit www.biocatch.com.

We are looking for a talented and experienced IT Team Lead to lead our Global IT operations, manage and develop our IT team, and drive the growth of our IT capabilities. This role combines hands-on technical expertise with people leadership and operational responsibility in a fast-paced global environment.

### Description:

- Lead, mentor, and develop IT team members while fostering a high-performance and service-oriented culture

- Maintain and develop BioCatch’s global IT assets:

- Systems, laptops, licenses, networks, cloud-based applications, meeting rooms, etc

- MDM: Manage Windows endpoints through Microsoft Intune, including device configuration, compliance policies, application deployment, and lifecycle management

- Work closely with IT Procurement

- Run a high-class efficient help desk to support our hardworking end-users and delight them with everything they need

- Work closely with Operations, DevOps and Security teams to implement our access policy

- Monitor network performance (availability, utilization, throughput, QoS, latency, etc.)

- Systems’ implementation and integration projects

- Our technology stack includes:

- Microsoft 365, Azure-based identity and access services, Microsoft Entra ID, Mac OS, Windows, networks (VLANs, firewalls),

- Wi-Fi, Cloudflare ZTNA

### Requirements

- 3+ years of hands-on IT experience in a corporate/enterprise environment, preferably within a large or global organization

- Experience in an IT leadership role

- Experience mentoring team members or leading IT professionals

- Demonstrated experience leading IT projects, initiatives, or cross-functional efforts

- Excellent service mindset

- Extensive experience managing Windows endpoints in Microsoft Intune, including device provisioning, policy management, software deployment, and compliance enforcement. Experience supporting Mac devices is an advantage

- Experience with Microsoft Entra ID and Azure-based identity and access management services

- Experience with AI platforms administration

- Advanced enterprise network management and configuration (Wi-Fi & Ethernet, Corp & Guest, VLANs, APs, Switches, Firewalls)

- Microsoft Entra ID and enterprise application management expertise

- Identity & SSO protocols: SAML, OIDC, SCIM

- Software tools and other systems: Microsoft 365, JIRA, Salesforce, Teams, Cloudflare ZTNA…

- Familiarity with VC rooms setup and management

- Ability to lead implementation projects from the planning phase to production

**Live in Biocatch’s hiring system.** Read from the company's own applicant tracking system, not reposted from a job board — so it's a real, open requisition rather than an ad that outlived the role.

We remove it as soon as it disappears at source.

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