# Junior Customer Support & Backoffice

[Buyme](https://gurify.com/jobs?q=Buyme) · Ramat Gan · Posted 3 months ago

Junior

[Customer Success](https://gurify.com/jobs/customer-success)

[Apply on the original posting → (opens in a new tab)](https://www.comeet.com/jobs/buyme/B2.008/junior-customer-support--backoffice/E4.96E)

## Job description

bttr is a groundbreaking startup backed by the TLC Group (BUYME), Hilan, and Movement. The company has developed an innovative platform that enables organizations to manage budgets and benefits in a smart and flexible way.

We are growing rapidly and work with some of the leading companies in the market. Our work environment is dynamic, young, and innovative, with a strong emphasis on professionalism, learning, and growth. We are looking for service-oriented individuals with creative thinking and strong problem-solving skills who want to take part in meaningful work and have a real impact on our customers’ experience.

### What does the role include?

- Providing customer service and technical support to B2B and B2C clients – troubleshooting issues, handling technical problems, and responding to customer inquiries

- Managing and updating content in the app – updating information, managing promotions, and uploading content

- Problem-solving and driving improvements – identifying issues and working with product and development teams to enhance user experience

- Managing user permissions and technical settings – performing operational tasks within the budget and benefits management system

- Improving service processes and implementing automations – identifying weak points in support processes, initiating technological solutions, and using automation tools to improve customer experience and streamline daily operations

### Job Details

- Location: Company offices in Ramat Gan

- Position scope: Full-time

- Start date: Immediate

- Opportunities for professional growth and development

•

### Requirements

### Job Requirements

- Experience in technical support or customer service in a tech-related environment – an advantage

- Relevant bachelor’s degree – an advantage

- Strong technical skills and willingness to work with various systems in a digital environment

- Good proficiency in Excel

- Ability to work in a dynamic, fast-paced, multi-tasking environment under pressure

- Analytical thinking, independent problem-solving skills, and ability to learn quickly

- Service-oriented mindset, excellent interpersonal skills, and ability to work as part of a team

- Good level of English – an advantage

**Live in Buyme’s hiring system.** Read from the company's own applicant tracking system, not reposted from a job board — so it's a real, open requisition rather than an ad that outlived the role.

We remove it as soon as it disappears at source.

## More jobs like this

- RE [Customer Support Engineer (IL Team)](https://gurify.com/job/customer-support-engineer-il-team-at-remedio-3f2e0765e84d) Remedio · Tel Aviv-Yafo, Israel · last week
- GU [Customer Success Manager](https://gurify.com/job/customer-success-manager-at-guideline-e41bc2b87eef) Guideline · Bnei Brak, Israel · 5 days ago
- EX [Customer Success Operations Specialist](https://gurify.com/job/customer-success-operations-specialist-at-exodigo-dc2b299f681f) Exodigo · Tel Aviv, Israel · last week
- AU [Technical Customer Success Manager](https://gurify.com/job/technical-customer-success-manager-at-audiocodes-03187e9642e5) Audiocodes · Or Yehuda, Israel · last week
- AP [Senior Customer Success Manager](https://gurify.com/job/senior-customer-success-manager-at-applift-cb5f1be9ea80) Applift · Tel Aviv-Yafo, Israel · last week
- SE [Customer Success Manager](https://gurify.com/job/customer-success-manager-at-sett-4aa9a547f887) Sett · Tel Aviv-Yafo, Israel · 2 weeks ago

```json
{"@context":"https://schema.org/","@type":"JobPosting","title":"Junior Customer Support \u0026 Backoffice","description":"\u003Cp\u003Ebttr is a groundbreaking startup backed by the TLC Group (BUYME), Hilan, and Movement. The company has developed an innovative platform that enables organizations to manage budgets and benefits in a smart and flexible way.\u003C/p\u003E\u003Cp\u003EWe are growing rapidly and work with some of the leading companies in the market. Our work environment is dynamic, young, and innovative, with a strong emphasis on professionalism, learning, and growth. We are looking for service-oriented individuals with creative thinking and strong problem-solving skills who want to take part in meaningful work and have a real impact on our customers\u2019 experience.\u003C/p\u003E\u003Ch3\u003EWhat does the role include?\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EProviding customer service and technical support to B2B and B2C clients \u2013 troubleshooting issues, handling technical problems, and responding to customer inquiries\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EManaging and updating content in the app \u2013 updating information, managing promotions, and uploading content\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EProblem-solving and driving improvements \u2013 identifying issues and working with product and development teams to enhance user experience\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EManaging user permissions and technical settings \u2013 performing operational tasks within the budget and benefits management system\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EImproving service processes and implementing automations \u2013 identifying weak points in support processes, initiating technological solutions, and using automation tools to improve customer experience and streamline daily operations\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EJob Details\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003ELocation: Company offices in Ramat Gan\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EPosition scope: Full-time\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EStart date: Immediate\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EOpportunities for professional growth and development\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u2022\u003C/p\u003E\u003Ch3\u003ERequirements\u003C/h3\u003E\u003Ch3\u003EJob Requirements\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EExperience in technical support or customer service in a tech-related environment \u2013 an advantage\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ERelevant bachelor\u2019s degree \u2013 an advantage\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EStrong technical skills and willingness to work with various systems in a digital environment\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EGood proficiency in Excel\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EAbility to work in a dynamic, fast-paced, multi-tasking environment under pressure\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EAnalytical thinking, independent problem-solving skills, and ability to learn quickly\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EService-oriented mindset, excellent interpersonal skills, and ability to work as part of a team\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EGood level of English \u2013 an advantage\u003C/li\u003E\u003C/ul\u003E","identifier":{"@type":"PropertyValue","name":"Gurify","value":"junior-customer-support-backoffice-at-buyme-7b7dfb81094d"},"url":"https://gurify.com/job/junior-customer-support-backoffice-at-buyme-7b7dfb81094d","datePosted":"2026-05-03","validThrough":"2026-09-24T23:59:59Z","hiringOrganization":{"@type":"Organization","name":"Buyme","sameAs":"https://www.comeet.com/jobs/buyme"},"directApply":false,"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressCountry":"IL","addressLocality":"Ramat Gan"}},"employmentType":"CONTRACTOR"}
```

```json
{"@context":"https://schema.org/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Jobs","item":"https://gurify.com/jobs"},{"@type":"ListItem","position":2,"name":"Israel","item":"https://gurify.com/jobs/israel"},{"@type":"ListItem","position":3,"name":"Junior Customer Support \u0026 Backoffice","item":"https://gurify.com/job/junior-customer-support-backoffice-at-buyme-7b7dfb81094d"}]}
```