# Lead Product Manager [Acclaim](https://gurify.com/jobs?q=Acclaim) · Lisbon, Portugal · Posted today Lead [Product Manager](https://gurify.com/jobs/product-manager) [Apply on the original posting → (opens in a new tab)](https://www.comeet.com/jobs/acclaim/CA.00B/lead-product-manager/C7.47B) ## Job description Acclaim is a voice-first AI platform for customer experience in industries such as banking, fintech, insurance, healthcare and consumer lifestyle products. We are looking for a Lead Product Manager for the Acclaim AI platform: the infrastructure, studio, agentic and speech layers that our voice-first AI agents are built on. ### Requirements - Proven experience as a product manager in platform, infrastructure or AI platform products. - High autonomy: you take a goal, drive discussions, build the process around it, and come back with the next strategic question without being chased. - Strong cross-cutting prioritization: you have turned chaos into goals, priorities and a roadmap, and you know the frameworks and how to align stakeholders around them. - Portfolio ownership: you have run two or more products or teams at the same time, not one after another. - Working knowledge of how AI agents are built: orchestration, routing, intent detection, reasoning patterns such as ReAct, RAG. You have worked with evals and understand why they matter. - Clear written and spoken communication with executives, engineers and commercial teams. - English - professional working level. ### Nice to have - Direct experience managing other product managers. - Hands-on experience with voice or speech AI products. - Experience with developer-facing products: APIs, SDKs, usage-based pricing. - Experience in enterprise B2B or regulated industries. ### Responsibilities - Own platform strategy, priorities and roadmap across multiple teams. Turn competing requests into a ranked plan with clear goals that an executive can read once and understand. - Align stakeholders from different departments on trade-offs, and keep the teams focused on right priorities. - Run several teams or product areas, and step in hands-on where needed. - Define and track platform metrics like business results, reliability and quality (SLA), time to deploy a new agent, and the delivery effort needed per client. - Work with engineering on agent architecture, speech, guardrails and evals: shape requirements and take part in technical discussions as an equal. - Help decide which platform capabilities grow into standalone products. - Set up the product process and team structure as the platform scales, and take over cross-cutting product work from the leadership team step by step. ### What we offer - Ownership of the strategy and roadmap of a multi-layer AI platform, with direct access to the leadership team. - The chance to build the product process, roadmap and team structure of the platform during a growth stage, instead of inheriting them. - Work on the current AI stack: speech, agents, guardrails, evals. - Fully remote across Europe - 21 vacation days + public holidays + 5 sick days - Private English lessons via Preply **Live in Acclaim’s hiring system.** Read from the company's own applicant tracking system, not reposted from a job board — so it's a real, open requisition rather than an ad that outlived the role. We remove it as soon as it disappears at source. ## More jobs like this - BO [Senior Product Manager, Demand Growth](https://gurify.com/job/senior-product-manager-demand-growth-at-bounce-b9ba46493de7) Bounce · Lisbon · last week - CS [Senior Product Manager – Railway](https://gurify.com/job/senior-product-manager-railway-at-critical-software-e2c2b43a46b9) Critical Software · Portugal · 3 weeks ago - IT [Product Manager](https://gurify.com/job/product-manager-at-iterable-a523cd6d0c0e) Iterable · Lisbon · 4 weeks ago - AT [AI Technical Product Manager (QVAC) (100% remote)](https://gurify.com/job/ai-technical-product-manager-qvac-100-remote-52ff37e424ce) Lisbon, Portugal · 2 weeks ago - PM [Product Manager - AI](https://gurify.com/job/product-manager-ai-e12bfd6b8e64) Lisbon, Portugal · 2 months ago - CA [Senior Product Manager Shipping - PT](https://gurify.com/job/senior-product-manager-shipping-pt-at-catawiki-f1abc139cab3) Catawiki · Lisbon, Portugal · 2 months ago ```json {"@context":"https://schema.org/","@type":"JobPosting","title":"Lead Product Manager","description":"\u003Cp\u003EAcclaim is a voice-first AI platform for customer experience in industries such as banking, fintech, insurance, healthcare and consumer lifestyle products.\u003C/p\u003E\u003Cp\u003EWe are looking for a Lead Product Manager for the Acclaim AI platform: the infrastructure, studio, agentic and speech layers that our voice-first AI agents are built on.\u003C/p\u003E\u003Ch3\u003ERequirements\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EProven experience as a product manager in platform, infrastructure or AI platform products.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EHigh autonomy: you take a goal, drive discussions, build the process around it, and come back with the next strategic question without being chased.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EStrong cross-cutting prioritization: you have turned chaos into goals, priorities and a roadmap, and you know the frameworks and how to align stakeholders around them.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EPortfolio ownership: you have run two or more products or teams at the same time, not one after another.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EWorking knowledge of how AI agents are built: orchestration, routing, intent detection, reasoning patterns such as ReAct, RAG. You have worked with evals and understand why they matter.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EClear written and spoken communication with executives, engineers and commercial teams.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EEnglish - professional working level.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003ENice to have\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EDirect experience managing other product managers.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EHands-on experience with voice or speech AI products.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExperience with developer-facing products: APIs, SDKs, usage-based pricing.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExperience in enterprise B2B or regulated industries.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EResponsibilities\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EOwn platform strategy, priorities and roadmap across multiple teams. Turn competing requests into a ranked plan with clear goals that an executive can read once and understand.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EAlign stakeholders from different departments on trade-offs, and keep the teams focused on right priorities.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ERun several teams or product areas, and step in hands-on where needed.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EDefine and track platform metrics like business results, reliability and quality (SLA), time to deploy a new agent, and the delivery effort needed per client.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EWork with engineering on agent architecture, speech, guardrails and evals: shape requirements and take part in technical discussions as an equal.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EHelp decide which platform capabilities grow into standalone products.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ESet up the product process and team structure as the platform scales, and take over cross-cutting product work from the leadership team step by step.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EWhat we offer\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EOwnership of the strategy and roadmap of a multi-layer AI platform, with direct access to the leadership team.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EThe chance to build the product process, roadmap and team structure of the platform during a growth stage, instead of inheriting them.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EWork on the current AI stack: speech, agents, guardrails, evals.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EFully remote across Europe\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E21 vacation days \u002B public holidays \u002B 5 sick days\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EPrivate English lessons via Preply\u003C/li\u003E\u003C/ul\u003E","identifier":{"@type":"PropertyValue","name":"Gurify","value":"lead-product-manager-at-acclaim-04e4fcd21b54"},"url":"https://gurify.com/job/lead-product-manager-at-acclaim-04e4fcd21b54","datePosted":"2026-10-28","validThrough":"2026-12-12T23:59:59Z","hiringOrganization":{"@type":"Organization","name":"Acclaim","sameAs":"https://www.comeet.com/jobs/acclaim"},"directApply":false,"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressCountry":"PT","addressLocality":"Lisbon"}}} ``` ```json {"@context":"https://schema.org/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Jobs","item":"https://gurify.com/jobs"},{"@type":"ListItem","position":2,"name":"Portugal","item":"https://gurify.com/jobs/portugal"},{"@type":"ListItem","position":3,"name":"Lead Product Manager","item":"https://gurify.com/job/lead-product-manager-at-acclaim-04e4fcd21b54"}]} ```