# Manager, Sales Engineering [Checkout Com](https://gurify.com/jobs?q=Checkout%20Com) · Singapore · Posted 3 weeks ago [Sales](https://gurify.com/jobs/sales) [Apply on the original posting → (opens in a new tab)](https://jobs.ashbyhq.com/checkout.com/4aa8eb9e-787f-42be-9854-d4eb0d4c38d8) ## Job description ### Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Checkout.com http://Checkout.com is looking for an enthusiastic and talented Sales Engineer to join our fast-growing team in Hong Kong or Shanghai to support our clients with integrating our revolutionary online payments platform. This is a mid-level position, and the successful candidate will be responsible for providing technical leadership and guidance to our clients throughout the entire sales lifecycle. As a Sales Engineer, you are responsible for technical ownership of client relationships from initial contact in the sales cycle throughout the solutioning, integration, and go-live stages of the customer journey. The ability to solve business and technical requirements through the application of http://checkout.com/Checkout.com http://Checkout.com products and solutions is core to the success of the position. Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects. The ideal candidate will need to be an independent, high-achieving individual, able to stand out in an entrepreneurial environment and outperform performance targets through personal drive. ### How you'll make an impact - Support the Commercial Team to position http://checkout.com/Checkout.com http://Checkout.com’s products, solutions, and services, and ultimately, help to win deals. You will be a key partner to Account Executives on all matters related to product, payments, regulation, and tech. - Understand merchant requirements and technical needs, map this to our APIs and products, create solution designs and internal documentation. - Run demos, build “show-me” payment flows, create POCs, customize and create presentations. - Provide thought leadership on all aspects of Payment Performance - Acceptance Rate, Fraud Prevention, Tokenisation, Payment Methods, and others. - Lead all technical interactions with merchants, from chats and calls to meetings and workshops until the deal is won. - Support BID Management Team with RFP and RFI responses. - Enable internal functions, commercial and tech, with market and merchant feedback on product capabilities. Champion product change and improvement. - Being constantly up to date with industry standards, solutions, and tech - Being an expert of http://checkout.com/Checkout.com http://Checkout.com’s platform and product. - Advise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions - Ability to multitask with multiple projects and integrations of customers ### Qualifications ### What we’re looking for - 5 years experience as a Sales Engineer / Solutions Architect / Pre-Sales Consultant / Implementation Engineer or TAM. - Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology) is desirable or equivalent practical experience in internet technologies and technical processes. - Experience working in a technical client-facing role. - Drives results with a strong commercial focus and proactive approach. - Clear written and verbal English and Chinese. Able to communicate to both technical (developers, product) and business (payments, finance, c-level) stakeholders. - Able to thrive in a fast-paced, customer-focused, and target-driven environment. - Ability to translate technical jargon into business speak. - Problem‑solver. Able to reproduce, isolate and explain issues using logs, API responses, and tests. - Highly organised and able to prioritise shifting workloads and responsibilities effectively. - Excellent communication skills, ability to build and maintain strong relationships with internal and external parties - Familiar with API based integration methods, associated best practices, and related tools/frameworks (REST/JSON APIs, Postman). - Experience with at least one common front-end (pure JavaScript, React, Angular, etc) and back-end (Java, .NET, Python, Node, etc) technology. - Previous exposure to RFI/RFP - Understanding of end-to-end payment flow. - Payments industry exposure with an understanding of the related rules and regulations and payments schemes. - Experience with 3DS, Network Tokenisation, Apple/Google Pay, Open Banking, or fraud‑risk engines. - Knowledge in iOS/Android is a plus ### Nice to have: - Familiarity with PSD2/PSD3/PSR, FCA, ISO-8583. - Additional language is a plus. - Former engineering, developer, or product manager background. - Held prior roles in E-commerce industry. ### Additional Information ### Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. ### Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/ **Live in Checkout Com’s hiring system.** Read from the company's own applicant tracking system, not reposted from a job board — so it's a real, open requisition rather than an ad that outlived the role. 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You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we\u2019re behind many of the digital experiences you use every day.\u003C/p\u003E\u003Cp\u003EWe are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.\u003C/p\u003E\u003Cp\u003EWhether you want to book a holiday, order food, renew a subscription, or check out online, there\u2019s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.\u003C/p\u003E\u003Cp\u003EIf you want to do career-defining work, you\u2019ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.\u003C/p\u003E\u003Cp\u003EWith 20 offices across six continents and London as our HQ, we\u2019re shaping the future of fintech \u2013 and we\u2019re just getting started.\u003C/p\u003E\u003Cp\u003ECheckout.com http://Checkout.com is looking for an enthusiastic and talented Sales Engineer to join our fast-growing team in Hong Kong or Shanghai to support our clients with integrating our revolutionary online payments platform.\u003C/p\u003E\u003Cp\u003EThis is a mid-level position, and the successful candidate will be responsible for providing technical leadership and guidance to our clients throughout the entire sales lifecycle. As a Sales Engineer, you are responsible for technical ownership of client relationships from initial contact in the sales cycle throughout the solutioning, integration, and go-live stages of the customer journey. The ability to solve business and technical requirements through the application of http://checkout.com/Checkout.com http://Checkout.com products and solutions is core to the success of the position. Along the way, you\u0026#39;ll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects.\u003C/p\u003E\u003Cp\u003EThe ideal candidate will need to be an independent, high-achieving individual, able to stand out in an entrepreneurial environment and outperform performance targets through personal drive.\u003C/p\u003E\u003Ch3\u003EHow you\u0026#39;ll make an impact\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003ESupport the Commercial Team to position http://checkout.com/Checkout.com http://Checkout.com\u2019s products, solutions, and services, and ultimately, help to win deals. You will be a key partner to Account Executives on all matters related to product, payments, regulation, and tech.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EUnderstand merchant requirements and technical needs, map this to our APIs and products, create solution designs and internal documentation.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ERun demos, build \u201Cshow-me\u201D payment flows, create POCs, customize and create presentations.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EProvide thought leadership on all aspects of Payment Performance - Acceptance Rate, Fraud Prevention, Tokenisation, Payment Methods, and others.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ELead all technical interactions with merchants, from chats and calls to meetings and workshops until the deal is won.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ESupport BID Management Team with RFP and RFI responses.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EEnable internal functions, commercial and tech, with market and merchant feedback on product capabilities. Champion product change and improvement.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EBeing constantly up to date with industry standards, solutions, and tech\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EBeing an expert of http://checkout.com/Checkout.com http://Checkout.com\u2019s platform and product.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EAdvise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EAbility to multitask with multiple projects and integrations of customers\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EQualifications\u003C/h3\u003E\u003Ch3\u003EWhat we\u2019re looking for\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003E5 years experience as a Sales Engineer / Solutions Architect / Pre-Sales Consultant / Implementation Engineer or TAM.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EBachelor\u0026#39;s degree in a relevant field (e.g., Computer Science, Information Technology) is desirable or equivalent practical experience in internet technologies and technical processes.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExperience working in a technical client-facing role.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EDrives results with a strong commercial focus and proactive approach.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EClear written and verbal English and Chinese. Able to communicate to both technical (developers, product) and business (payments, finance, c-level) stakeholders.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EAble to thrive in a fast-paced, customer-focused, and target-driven environment.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EAbility to translate technical jargon into business speak.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EProblem\u2011solver. Able to reproduce, isolate and explain issues using logs, API responses, and tests.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EHighly organised and able to prioritise shifting workloads and responsibilities effectively.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExcellent communication skills, ability to build and maintain strong relationships with internal and external parties\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EFamiliar with API based integration methods, associated best practices, and related tools/frameworks (REST/JSON APIs, Postman).\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExperience with at least one common front-end (pure JavaScript, React, Angular, etc) and back-end (Java, .NET, Python, Node, etc) technology.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EPrevious exposure to RFI/RFP\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EUnderstanding of end-to-end payment flow.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EPayments industry exposure with an understanding of the related rules and regulations and payments schemes.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExperience with 3DS, Network Tokenisation, Apple/Google Pay, Open Banking, or fraud\u2011risk engines.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EKnowledge in iOS/Android is a plus\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003ENice to have:\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EFamiliarity with PSD2/PSD3/PSR, FCA, ISO-8583.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EAdditional language is a plus.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EFormer engineering, developer, or product manager background.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EHeld prior roles in E-commerce industry.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EAdditional Information\u003C/h3\u003E\u003Ch3\u003EBring all of you to work\u003C/h3\u003E\u003Cp\u003EWe create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.\u003C/p\u003E\u003Cp\u003EHere, you\u2019ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It\u2019s a place where ambition gets met with opportunity, and where your growth is in your hands.\u003C/p\u003E\u003Cp\u003EWe work as one team, and we back each other to succeed. So whatever your background or identity, if you\u2019re ready to grow and make a difference, you\u2019ll be right at home here.\u003C/p\u003E\u003Cp\u003EIt\u2019s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.\u003C/p\u003E\u003Ch3\u003ELife at Checkout.com http://Checkout.com\u003C/h3\u003E\u003Cp\u003EWe understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.\u003C/p\u003E\u003Cp\u003ECurious about what it\u2019s like to be part of our team? 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