# Observability & Reliability Engineering Obsession (x/f/m) bei Doctolib

[Doctolib](https://gurify.com/jobs?q=Doctolib) · Berlin, Germany · Posted 7 months ago

[Apply on the original posting → (opens in a new tab)](https://job-boards.greenhouse.io/doctolib/jobs/7517409003)

## Job description

We are looking for an Engineering Manager to join the OREO (Observability Reliability Engineering Obsession) team in Platform Engineering.

As an Engineering Manager, your mission will be to lead the Reliability & Observability team and drive the evolution of Doctolib's observability platform, supporting the exponential growth of Doctolib services while building and empowering a world-class SRE team.

Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with product, design, and business teams.

You will lead a team of Site Reliability Engineers who are responsible for shaping Doctolib's observability strategy and ensuring our platform remains reliable, debuggable, and scalable. This role sits at the intersection of people management, technical leadership, and strategic planning with a particular focus on building organizational capabilities around logging, metrics, tracing, and alerting.

Your team also owns and operates critical transversal services that enable secure, scalable infrastructure management across the organization, including HashiCorp Vault for secrets management and Terraform Enterprise for infrastructure as code.

### Your responsibilities include but are not limited to:

### People Leadership:

- Lead, coach, and grow a team of Site Reliability Engineers, supporting their technical development and career progression

- Create a culture of operational excellence, continuous improvement, and psychological safety within the team

- Conduct regular 1:1s, performance reviews, and career development conversations

- Recruit, onboard, and retain top SRE talent aligned with Doctolib's mission and values

### Technical Strategy:

- Partner with SREs and senior engineers to define and evolve the observability strategy across the platform, focusing on logging, metrics, tracing, and alerting

- Own the strategy and evolution of critical transversal services including HashiCorp Vault and Terraform Enterprise

- Drive prioritization and roadmap planning for large-scale reliability and observability initiatives

- Ensure alignment between team objectives and broader engineering and business goals

- Advocate for and allocate resources toward reducing technical debt and improving developer experience

### Operational Excellence:

- Own the team's on-call experience and contribute to the incident response processes, ensuring sustainable practices and continuous improvement

- Ensure high availability and reliability of transversal services that are critical to the entire engineering organization

- Lead postmortem reviews and drive systemic improvements to prevent recurring issues

### Cross-functional Collaboration:

- Work closely with Product Managers, Engineering Managers, and architects to align observability capabilities with product and platform needs

- Partner with security and infrastructure teams to evolve secrets management and IaC practices across the organization

- Represent the OREO team in engineering leadership forums, architectural reviews, and strategic planning sessions

- Foster strong partnerships with software engineering teams to improve instrumentation quality and adoption of observability best practices

### About our tech environment

- Our solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to the country and healthcare specialty requirements. To address these challenges, we are modularizing our platform run in a distributed architecture through reusable components.

- Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native.

- We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here and learn about our first AI hackathon here!

### Who you are

Before you read on — if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

- You have at least 5+ years of software engineering or SRE experience, with a strong technical background in cloud-native environments (preferably AWS, GCP, and/or Kubernetes-based)

- You have 3+ years of engineering management experience, leading technical teams (ideally SRE, platform, or infrastructure teams)

- You have deep understanding of observability tooling and architecture (Fluent Bit, OpenTelemetry, Loki, Elasticsearch, Prometheus, Thanos, Datadog)

- You have experience with infrastructure as code (Terraform, OpenTofu) and secrets management systems (Vault, AWS Secrets Manager)

- You have proven ability to balance technical depth with people leadership, able to mentor engineers, review technical designs, and guide architectural decisions

### Now it would be fantastic if you:

- Have experience scaling SRE or platform teams in fast-growing, high-traffic environments

- Have background in designing and operating high-scale telemetry pipelines

- Have hands-on experience with HashiCorp Vault and Terraform Enterprise in production environments

- Have hands-on experience with backend programming languages (e.g., Go, Python, Ruby)

- Have experience driving cultural and technical transformations

### What we offer

- Free comprehensive health insurance for you and your children

- ParentCare Program: Enjoy full salary coverage (100%) during your first month of birth leave, and 75% during the second, covered by Doctolib

- Free mental health and coaching services through our partner Moka.care

- For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support

- Work from EU countries and the UK for up to 10 days per year, thanks to our flexibility days policy

- Work Council subsidy to refund part of sport club membership or creative class

- Up to 14 days of RTT

- A subsidy from the work council to refund part of the membership to a sport club or a creative class

- Lunch voucher with Swile card

### The interview process

- 30-min phone screen with a Tech Recruiter

- 1h30 technical interview (SRE System Design & Architecture)

- 1h15 behavioral interview (Leadership & People Management)

- 1h30 Engineering Management case study (team scenarios, prioritization, and conflict resolution)

- 1h manager interview with Senior Engineering Leadership

- At least one reference check

### Job details

- Permanent position

- Full-time

- Berlin

- Start date: as soon as possible

If you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles!

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here.

Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.

**Live in Doctolib’s hiring system.** Read from the company's own applicant tracking system, not reposted from a job board — so it's a real, open requisition rather than an ad that outlived the role.

We remove it as soon as it disappears at source.

## More jobs like this

- DO [Engineering Manager Scheduling Team (x/f/m)](https://gurify.com/job/engineering-manager-scheduling-team-x-f-m-at-doctolib-2c832d61b666) Doctolib · Berlin, Germany · 4 weeks ago
- PR [Bewerbung als Senior Data Engineer (m/f/d) bei A11](https://gurify.com/job/bewerbung-als-senior-data-engineer-m-f-d-bei-a11-at-1aaf0584660b) Projectaservicesgmbhcokg · Berlin · 4 days ago
- NE [Engineering Manager](https://gurify.com/job/engineering-manager-at-nelly-8ec786b747f3) Nelly · Berlin · 2 weeks ago
- TR [Engineering at Tripledot Studios](https://gurify.com/job/engineering-at-tripledot-studios-at-tripledotstudios-46cb974e5f2f) Tripledotstudios · Berlin · 3 weeks ago
- CA [Bewerbung als Product Manager (m/w/d) bei CarOnSale](https://gurify.com/job/bewerbung-als-product-manager-m-w-d-bei-caronsale-7bc7b067ae67) Caronsale · Berlin, Germany · last week
- CL [Founding Product Manager](https://gurify.com/job/founding-product-manager-at-clera-33da9e8fa570) Clera · Berlin · 3 days ago

```json
{"@context":"https://schema.org/","@type":"JobPosting","title":"Observability \u0026 Reliability Engineering Obsession (x/f/m) bei Doctolib","description":"\u003Cp\u003EWe are looking for an Engineering Manager to join the OREO (Observability Reliability Engineering Obsession) team in Platform Engineering.\u003C/p\u003E\u003Cp\u003EAs an Engineering Manager, your mission will be to lead the Reliability \u0026amp; Observability team and drive the evolution of Doctolib\u0026#39;s observability platform, supporting the exponential growth of Doctolib services while building and empowering a world-class SRE team.\u003C/p\u003E\u003Cp\u003EWorking in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with product, design, and business teams.\u003C/p\u003E\u003Cp\u003EYou will lead a team of Site Reliability Engineers who are responsible for shaping Doctolib\u0026#39;s observability strategy and ensuring our platform remains reliable, debuggable, and scalable. This role sits at the intersection of people management, technical leadership, and strategic planning with a particular focus on building organizational capabilities around logging, metrics, tracing, and alerting.\u003C/p\u003E\u003Cp\u003EYour team also owns and operates critical transversal services that enable secure, scalable infrastructure management across the organization, including HashiCorp Vault for secrets management and Terraform Enterprise for infrastructure as code.\u003C/p\u003E\u003Ch3\u003EYour responsibilities include but are not limited to:\u003C/h3\u003E\u003Ch3\u003EPeople Leadership:\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003ELead, coach, and grow a team of Site Reliability Engineers, supporting their technical development and career progression\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ECreate a culture of operational excellence, continuous improvement, and psychological safety within the team\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EConduct regular 1:1s, performance reviews, and career development conversations\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ERecruit, onboard, and retain top SRE talent aligned with Doctolib\u0026#39;s mission and values\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003ETechnical Strategy:\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EPartner with SREs and senior engineers to define and evolve the observability strategy across the platform, focusing on logging, metrics, tracing, and alerting\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EOwn the strategy and evolution of critical transversal services including HashiCorp Vault and Terraform Enterprise\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EDrive prioritization and roadmap planning for large-scale reliability and observability initiatives\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EEnsure alignment between team objectives and broader engineering and business goals\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EAdvocate for and allocate resources toward reducing technical debt and improving developer experience\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EOperational Excellence:\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EOwn the team\u0026#39;s on-call experience and contribute to the incident response processes, ensuring sustainable practices and continuous improvement\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EEnsure high availability and reliability of transversal services that are critical to the entire engineering organization\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ELead postmortem reviews and drive systemic improvements to prevent recurring issues\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003ECross-functional Collaboration:\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EWork closely with Product Managers, Engineering Managers, and architects to align observability capabilities with product and platform needs\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EPartner with security and infrastructure teams to evolve secrets management and IaC practices across the organization\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ERepresent the OREO team in engineering leadership forums, architectural reviews, and strategic planning sessions\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EFoster strong partnerships with software engineering teams to improve instrumentation quality and adoption of observability best practices\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EAbout our tech environment\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EOur solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to the country and healthcare specialty requirements. To address these challenges, we are modularizing our platform run in a distributed architecture through reusable components.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EOur stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EWe leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here and learn about our first AI hackathon here!\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EWho you are\u003C/h3\u003E\u003Cp\u003EBefore you read on \u2014 if you don\u0026#39;t have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EYou have at least 5\u002B years of software engineering or SRE experience, with a strong technical background in cloud-native environments (preferably AWS, GCP, and/or Kubernetes-based)\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EYou have 3\u002B years of engineering management experience, leading technical teams (ideally SRE, platform, or infrastructure teams)\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EYou have deep understanding of observability tooling and architecture (Fluent Bit, OpenTelemetry, Loki, Elasticsearch, Prometheus, Thanos, Datadog)\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EYou have experience with infrastructure as code (Terraform, OpenTofu) and secrets management systems (Vault, AWS Secrets Manager)\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EYou have proven ability to balance technical depth with people leadership, able to mentor engineers, review technical designs, and guide architectural decisions\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003ENow it would be fantastic if you:\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EHave experience scaling SRE or platform teams in fast-growing, high-traffic environments\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EHave background in designing and operating high-scale telemetry pipelines\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EHave hands-on experience with HashiCorp Vault and Terraform Enterprise in production environments\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EHave hands-on experience with backend programming languages (e.g., Go, Python, Ruby)\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EHave experience driving cultural and technical transformations\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EWhat we offer\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EFree comprehensive health insurance for you and your children\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EParentCare Program: Enjoy full salary coverage (100%) during your first month of birth leave, and 75% during the second, covered by Doctolib\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EFree mental health and coaching services through our partner Moka.care\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EFor caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EWork from EU countries and the UK for up to 10 days per year, thanks to our flexibility days policy\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EWork Council subsidy to refund part of sport club membership or creative class\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EUp to 14 days of RTT\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EA subsidy from the work council to refund part of the membership to a sport club or a creative class\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ELunch voucher with Swile card\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EThe interview process\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003E30-min phone screen with a Tech Recruiter\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E1h30 technical interview (SRE System Design \u0026amp; Architecture)\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E1h15 behavioral interview (Leadership \u0026amp; People Management)\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E1h30 Engineering Management case study (team scenarios, prioritization, and conflict resolution)\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E1h manager interview with Senior Engineering Leadership\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EAt least one reference check\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EJob details\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EPermanent position\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EFull-time\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EBerlin\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EStart date: as soon as possible\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003EIf you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles!\u003C/p\u003E\u003Cp\u003EAt Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.\u003C/p\u003E\u003Cp\u003EThe more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.\u003C/p\u003E\u003Cp\u003ETo ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.\u003C/p\u003E\u003Cp\u003EJoin us in building the healthcare we all dream of!\u003C/p\u003E\u003Cp\u003EAll information provided is processed by Doctolib for application management. For data processing details, click here.\u003C/p\u003E\u003Cp\u003EPlease contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.\u003C/p\u003E","identifier":{"@type":"PropertyValue","name":"Gurify","value":"observability-reliability-engineering-obsession-x-f-m-bei-doctolib-cd54b866f114"},"url":"https://gurify.com/job/observability-reliability-engineering-obsession-x-f-m-bei-doctolib-cd54b866f114","datePosted":"2026-01-26","validThrough":"2026-11-04T23:59:59Z","hiringOrganization":{"@type":"Organization","name":"Doctolib","sameAs":"https://job-boards.greenhouse.io/doctolib"},"directApply":false,"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressCountry":"DE","addressLocality":"Berlin"}}}
```

```json
{"@context":"https://schema.org/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Jobs","item":"https://gurify.com/jobs"},{"@type":"ListItem","position":2,"name":"Germany","item":"https://gurify.com/jobs/germany"},{"@type":"ListItem","position":3,"name":"Observability \u0026 Reliability Engineering Obsession (x/f/m) bei Doctolib","item":"https://gurify.com/job/observability-reliability-engineering-obsession-x-f-m-bei-doctolib-cd54b866f114"}]}
```