# OCM / Training Lead – Japanese Speaking - Hudson Manpower Dallas, United States · Added today Full-time Lead [Apply on the original posting → (opens in a new tab)](https://hudsonmanpower.recruitee.com/o/ocm-training-lead-japanese-speaking) ## Job description This is a full-time assignment supporting the program from the Explore phase through deployment and hypercare. The role requires substantial onsite presence at Japan-based sites, including support across multiple shifts during training delivery, cutover, and hypercare. The OCM / Training Lead will work closely with the Program Manager, workstream leads, plant management, local HR, and training and communications teams. Duration: 12 Months Location: Remote Travel Requirement: Requires 2–3 weeks of onsite travel to Japan per quarter Work Authorization: U.S. Citizens only ### Top Skills Required - Shop-Floor Change Management – Experience supporting paperless transformation initiatives and transitioning operators, inspectors, planners, and technicians from paper, Excel, and legacy tools to real-time, system-driven processes. - Multi-Language & Multi-Shift Training – Experience designing and delivering training programs across multiple manufacturing plants, shifts, and languages, including Japanese-speaking workforces. - Knowledge Capture – Strong experience documenting critical business processes, logic, and institutional knowledge currently maintained in spreadsheets or held by key individuals. - Adoption Measurement & Reinforcement – Experience defining adoption metrics, measuring user adoption through hypercare, and driving corrective actions to ensure successful implementation. ### Role Overview We are seeking an experienced Organizational Change Management (OCM) and Training Lead to support a large-scale manufacturing transformation program. The program involves transitioning manufacturing operations from paper-based processes, Excel spreadsheets, and legacy tools to standardized, real-time, paperless SAP processes across multiple plants and business divisions. The primary focus of this role will be managing the people side of transformation, including stakeholder engagement, communications, business readiness, role-based training, knowledge capture, and adoption measurement. The successful candidate will support manufacturing personnel working across multiple shifts and sites and will play a critical role in ensuring successful adoption of new business processes and SAP technologies. ### Key Responsibilities - Own and lead the overall change management and training strategy across multiple workstreams, plants, and business functions. - Conduct change impact assessments by role, business division, and plant location. - Identify how new processes and systems will impact operators, inspectors, planners, warehouse personnel, maintenance technicians, controllers, and other end users. - Develop and execute stakeholder engagement and communication plans for executives, plant management, supervisors, and shop-floor employees. - Design and deliver role-based training programs, including: - Training curriculum - Hands-on system training - Work instructions - Quick-reference guides - Shop-floor dashboards - Quality inspection processes - Handheld terminal transactions - Planning processes - Maintenance execution - Costing processes - Lead the language strategy for end-user training content, with Japanese as a primary shop-floor language and support for additional languages as required. - Coordinate translation, terminology consistency, content review, and multilingual training materials. - Lead structured knowledge capture from key business users and SMEs. - Document critical business logic related to lot numbering, allocation, planning, inspection, and other undocumented business processes. - Establish and support a super-user/key-user network across plants and shifts. - Define business readiness criteria and conduct readiness assessments to support go/no-go decisions. - Define role-based adoption metrics and monitor adoption throughout hypercare. - Drive corrective actions where adoption data indicates that new processes or systems are not being effectively adopted. - Support the transition away from legacy tools and address workaround behaviors. ### Batch Management & Traceability Experience – Preferred Batch Management and traceability experience is preferred but not required. This is primarily a change management and training role; however, understanding lot and batch processes will help the candidate develop more effective training and adoption strategies. **Live in the employer’s hiring system.** Read from the company's own applicant tracking system, not reposted from a job board — so it's a real, open requisition rather than an ad that outlived the role. 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