# Product Manager, Delivery Promise [Wolt](https://gurify.com/jobs?q=Wolt) · Berlin, Sweden · Posted 2 months ago [Product Manager](https://gurify.com/jobs/product-manager) [Apply on the original posting → (opens in a new tab)](https://job-boards.greenhouse.io/wolt/jobs/8000817) ## Job description ### About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. We are looking for a Product Manager to join our Product Management organization, working with the Delivery Promise team. This is one of those parts of Wolt's business that people don't always realize the complexity of. Logistics is absolutely integral to Wolt, and doing it well can mean the difference between delivering blissful customer experiences efficiently and profitably vs. operational nightmares and a cacophony of late deliveries. The Delivery Promise team is in the Courier & Logistics Product group at Wolt. We're driving the future with estimates that fuel our growth, flywheel, shaping shopping decisions and streamlining deliveries. Our goal: boost Wolt's growth and profitability by delivering reliable, precise time estimates to customers and partners worldwide. In a nutshell, the team is responsible for crafting accurate and reliable time estimates that form a key part of the pre-checkout purchase experience for our consumers, right from discovery to checkout. We employ advanced machine learning models and innovative tools to craft delivery estimates experienced by consumers across all business lines for Wolt. As the Product Manager for the Delivery Promise team, your role will be integral in ensuring that we provide the best delivery estimates for our consumers while balancing the operational impact of fulfilling deliveries against the promised estimates. You will be contributing significantly to Wolt's goal of delightful customer experiences. Join us in shaping the future of delivery, where every delivery is an opportunity for delight and loyalty. ### Our humble expectations You could come to this role from various backgrounds, but ideally, you bring: - Plenty of previous experience as a Product Manager - It’s a plus for you if you have a background in Machine Learning or Data Science, since you would be focused on optimizing our estimates across markets and consumer cohorts. - Proven track record in building products influencing cross-functional teams, including engineering, data, design, and operations. - High ownership and collaborative capabilities, making thoughtful decisions, and focusing on product details to ensure execution aligns with the vision. - Strong ability to define, execute, and measure meaningful OKRs, ensuring alignment with company-wide goals and fostering bottom-up alignment from your team. - Ability to focus on the bigger picture, creating solutions that benefit couriers, operations, and customer experiences across the organization. - Excellent stakeholder management skills, able to work effectively with diverse internal teams and external partners, while confidently engaging with leadership in a high-visibility role. The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us! The compensation will be a negotiable combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie. ### Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. **Live in Wolt’s hiring system.** Read from the company's own applicant tracking system, not reposted from a job board — so it's a real, open requisition rather than an ad that outlived the role. 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In 2014 we started with delivery of restaurant food. Now we\u2019re building the delivery of (almost) everything and you\u2019ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.\u003C/p\u003E\u003Cp\u003EWorking at Wolt isn\u2019t always easy, but it\u2019s definitely exciting. Here you\u2019ll learn more, build more, and ship more than in most other companies. You\u2019ll be challenged a lot, but also have a lot of fun on the way. So, if you\u2019re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.\u003C/p\u003E\u003Cp\u003EWe are looking for a Product Manager to join our Product Management organization, working with the Delivery Promise team. This is one of those parts of Wolt\u0026#39;s business that people don\u0026#39;t always realize the complexity of. Logistics is absolutely integral to Wolt, and doing it well can mean the difference between delivering blissful customer experiences efficiently and profitably vs. operational nightmares and a cacophony of late deliveries.\u003C/p\u003E\u003Cp\u003EThe Delivery Promise team is in the Courier \u0026amp; Logistics Product group at Wolt. We\u0026#39;re driving the future with estimates that fuel our growth, flywheel, shaping shopping decisions and streamlining deliveries. Our goal: boost Wolt\u0026#39;s growth and profitability by delivering reliable, precise time estimates to customers and partners worldwide. In a nutshell, the team is responsible for crafting accurate and reliable time estimates that form a key part of the pre-checkout purchase experience for our consumers, right from discovery to checkout. We employ advanced machine learning models and innovative tools to craft delivery estimates experienced by consumers across all business lines for Wolt.\u003C/p\u003E\u003Cp\u003EAs the Product Manager for the Delivery Promise team, your role will be integral in ensuring that we provide the best delivery estimates for our consumers while balancing the operational impact of fulfilling deliveries against the promised estimates. You will be contributing significantly to Wolt\u0026#39;s goal of delightful customer experiences.\u003C/p\u003E\u003Cp\u003EJoin us in shaping the future of delivery, where every delivery is an opportunity for delight and loyalty.\u003C/p\u003E\u003Ch3\u003EOur humble expectations\u003C/h3\u003E\u003Cp\u003EYou could come to this role from various backgrounds, but ideally, you bring:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EPlenty of previous experience as a Product Manager\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EIt\u2019s a plus for you if you have a background in Machine Learning or Data Science, since you would be focused on optimizing our estimates across markets and consumer cohorts.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EProven track record in building products influencing cross-functional teams, including engineering, data, design, and operations.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EHigh ownership and collaborative capabilities, making thoughtful decisions, and focusing on product details to ensure execution aligns with the vision.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EStrong ability to define, execute, and measure meaningful OKRs, ensuring alignment with company-wide goals and fostering bottom-up alignment from your team.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EAbility to focus on the bigger picture, creating solutions that benefit couriers, operations, and customer experiences across the organization.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExcellent stakeholder management skills, able to work effectively with diverse internal teams and external partners, while confidently engaging with leadership in a high-visibility role.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003EThe position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!\u003C/p\u003E\u003Cp\u003EThe compensation will be a negotiable combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you\u2019ll own a piece of the pie.\u003C/p\u003E\u003Ch3\u003EOur Commitment to Diversity and Inclusion\u003C/h3\u003E\u003Cp\u003EWe\u2019re committed to growing and empowering a more inclusive community within our company, industry, and cities. That\u2019s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. 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