# Product Manager - Flights [Duffel](https://gurify.com/jobs?q=Duffel) · London, United Kingdom · Posted 2 weeks ago [Product Manager](https://gurify.com/jobs/product-manager) [Apply on the original posting → (opens in a new tab)](https://jobs.ashbyhq.com/duffel/705b6c6c-47cf-433e-88e3-37e2f1a31e52) ## Job description We’re Making Travel Effortless. Join Us. Travel is essential, whether it’s visiting family, starting a new adventure, or taking a career defining trip. Yet today, over 4 billion airline passengers rely on tech that hasn't changed in decades. At Duffel, we’re rebuilding the infrastructure underpinning the global travel industry. Backed by top-tier investors (Benchmark, Blossom, Index Ventures, and Kima Ventures) and born out of Y Combinator (S18), we’re simplifying complex systems to build the future of travel. ### Product Product at Duffel Flights is the heart of Duffel's flagship product. Through a single, beautifully designed API, our customers search across hundreds of airlines (NDC, GDS, and LCC), book and generate commission, sell ancillaries like bags and seats, and manage changes and cancellations — all backed by our own agency infrastructure, IATA/ARC accreditation, and ticketing authority. ### The Role As Product Manager for Flights, you'll tackle a deceptively hard challenge: take a fragmented, decades-old industry with hundreds of airlines and turn it into one clean, reliable, developer-friendly product. Working at the intersection of engineering, design, commercial, and airline partnerships, you will contribute to the roadmap for a core area of our surface and own how it gets built and delivered. ### What You’ll be doing: - Shape and execute the core Flights roadmap, from search and booking to ancillaries: balancing customer needs, commercial impact, and technical reality. - Partner closely with engineering counterparts to break down roadmap items, drive sprint delivery, and balance tech debt with new feature investments. - Conduct continuous discovery with customers and developers, translating complex industry friction into well-prioritised product requirements. - Deeply analyse data, debug API integrations, and define clear success metrics to ensure features deliver real value, not just releases. - Collaborate with airlines and suppliers to transform varied legacy systems and content into consistent, reliable user experiences. ### What we're looking for: - 3–5 years of product management experience with a proven track record of shipping technical products end-to-end. - Domain expertise in airline systems (NDC, GDS, LCC, PSS, or similar) and comfortable working directly with APIs and data models. - Strong data-driven mindset, capable of making sound, evidence-based prioritisation calls even with incomplete data. - Exceptional cross-functional project management and communication skills to simplify complex technical systems for non-technical stakeholders. - Collaborative mindset with a strong point of view, willing to get your hands dirty while remaining open to feedback. ### What you'll be working on - Translating Duffel’s overarching strategy and customer feedback into a clear, actionable roadmap alongside the Group PM. - Designing consistent developer experiences over complex, multi-supplier airline architectures. - Establishing and monitoring key metrics to measure feature adoption and continuous platform improvements. - Aligning third-party supplier roadmaps with Duffel's strategic goals to unlock new capabilities first. - Communicating weekly progress, delivery status, and priorities to key internal and external stakeholders. ### Why You’ll Love Working at Duffel We believe in true ownership. That’s why every permanent employee gets equity in the business. ### Perks That Actually Matter: ✈️ Travel Allowance: We literally pay you to get out of town and explore the world. 🏝️ Work From Anywhere: Flexibility is built in. Work remotely, or take advantage of our Sabbatical Policy. ⚡ Electric Car Scheme: Roll up in a brand-new EV with eco-friendly tax savings. 🏡 Work-Life Harmony: Flexible bank holidays, generous family leave, and a dedicated volunteering day. 📚 Growth Tools: Paid study days to level up your skills, plus a solid pension and cycle-to-work scheme. 🏥 Health & Wellbeing: Private healthcare, eye test cover, and season ticket loans. ### The Details 📍 Location: Shoreditch, London (Hybrid: In-office Tuesdays & Thursdays). 🧠 Interview Process: Simple & transparent: ### Recruiter Screen ### Hiring Manager Interview ### Technical Case Study Final Stage Interview. We are an equal opportunities employer. We believe that the key to our success is employing a diverse team, that's why recruitment decisions are only based on your experience and skills. We value your ability to problem solve and build amazing things so we welcome applications for everyone - regardless of age, sex, disability, sexual orientation, race, religion or belief. Note to recruitment agencies Duffel does not accept speculative CV's from external parties. Any unsolicited CV's sent to us will be treated as property of Duffel, and any attached terms and conditions associated with these CV's will be null and void. **Live in Duffel’s hiring system.** Read from the company's own applicant tracking system, not reposted from a job board — so it's a real, open requisition rather than an ad that outlived the role. 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Join Us. \u003Cbr /\u003ETravel is essential, whether it\u2019s visiting family, starting a new adventure, or taking a career defining trip. Yet today, over 4 billion airline passengers rely on tech that hasn\u0026#39;t changed in decades. At Duffel, we\u2019re rebuilding the infrastructure underpinning the global travel industry. Backed by top-tier investors (Benchmark, Blossom, Index Ventures, and Kima Ventures) and born out of Y Combinator (S18), we\u2019re simplifying complex systems to build the future of travel.\u003C/p\u003E\u003Ch3\u003EProduct\u003C/h3\u003E\u003Cp\u003EProduct at Duffel Flights is the heart of Duffel\u0026#39;s flagship product. Through a single, beautifully designed API, our customers search across hundreds of airlines (NDC, GDS, and LCC), book and generate commission, sell ancillaries like bags and seats, and manage changes and cancellations \u2014 all backed by our own agency infrastructure, IATA/ARC accreditation, and ticketing authority.\u003C/p\u003E\u003Ch3\u003EThe Role\u003C/h3\u003E\u003Cp\u003EAs Product Manager for Flights, you\u0026#39;ll tackle a deceptively hard challenge: take a fragmented, decades-old industry with hundreds of airlines and turn it into one clean, reliable, developer-friendly product. Working at the intersection of engineering, design, commercial, and airline partnerships, you will contribute to the roadmap for a core area of our surface and own how it gets built and delivered.\u003C/p\u003E\u003Ch3\u003EWhat You\u2019ll be doing:\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EShape and execute the core Flights roadmap, from search and booking to ancillaries: balancing customer needs, commercial impact, and technical reality.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EPartner closely with engineering counterparts to break down roadmap items, drive sprint delivery, and balance tech debt with new feature investments.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EConduct continuous discovery with customers and developers, translating complex industry friction into well-prioritised product requirements.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EDeeply analyse data, debug API integrations, and define clear success metrics to ensure features deliver real value, not just releases.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ECollaborate with airlines and suppliers to transform varied legacy systems and content into consistent, reliable user experiences.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EWhat we\u0026#39;re looking for:\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003E3\u20135 years of product management experience with a proven track record of shipping technical products end-to-end.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EDomain expertise in airline systems (NDC, GDS, LCC, PSS, or similar) and comfortable working directly with APIs and data models.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EStrong data-driven mindset, capable of making sound, evidence-based prioritisation calls even with incomplete data.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExceptional cross-functional project management and communication skills to simplify complex technical systems for non-technical stakeholders.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ECollaborative mindset with a strong point of view, willing to get your hands dirty while remaining open to feedback.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EWhat you\u0026#39;ll be working on\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003ETranslating Duffel\u2019s overarching strategy and customer feedback into a clear, actionable roadmap alongside the Group PM.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EDesigning consistent developer experiences over complex, multi-supplier airline architectures.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EEstablishing and monitoring key metrics to measure feature adoption and continuous platform improvements.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EAligning third-party supplier roadmaps with Duffel\u0026#39;s strategic goals to unlock new capabilities first.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ECommunicating weekly progress, delivery status, and priorities to key internal and external stakeholders.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EWhy You\u2019ll Love Working at Duffel\u003C/h3\u003E\u003Cp\u003EWe believe in true ownership. That\u2019s why every permanent employee gets equity in the business.\u003C/p\u003E\u003Ch3\u003EPerks That Actually Matter:\u003C/h3\u003E\u003Cp\u003E\u2708\uFE0F Travel Allowance: We literally pay you to get out of town and explore the world.\u003C/p\u003E\u003Cp\u003E\u0026#127965;\uFE0F Work From Anywhere: Flexibility is built in. Work remotely, or take advantage of our Sabbatical Policy.\u003C/p\u003E\u003Cp\u003E\u26A1 Electric Car Scheme: Roll up in a brand-new EV with eco-friendly tax savings.\u003C/p\u003E\u003Cp\u003E\u0026#127969; Work-Life Harmony: Flexible bank holidays, generous family leave, and a dedicated volunteering day.\u003C/p\u003E\u003Cp\u003E\u0026#128218; Growth Tools: Paid study days to level up your skills, plus a solid pension and cycle-to-work scheme.\u003C/p\u003E\u003Cp\u003E\u0026#127973; Health \u0026amp; Wellbeing: Private healthcare, eye test cover, and season ticket loans.\u003C/p\u003E\u003Ch3\u003EThe Details\u003C/h3\u003E\u003Cp\u003E\u0026#128205; Location: Shoreditch, London (Hybrid: In-office Tuesdays \u0026amp; Thursdays).\u003C/p\u003E\u003Cp\u003E\u0026#129504; Interview Process: Simple \u0026amp; transparent:\u003C/p\u003E\u003Ch3\u003ERecruiter Screen\u003C/h3\u003E\u003Ch3\u003EHiring Manager Interview\u003C/h3\u003E\u003Ch3\u003ETechnical Case Study\u003C/h3\u003E\u003Cp\u003EFinal Stage Interview.\u003C/p\u003E\u003Cp\u003EWe are an equal opportunities employer. We believe that the key to our success is employing a diverse team, that\u0026#39;s why recruitment decisions are only based on your experience and skills. We value your ability to problem solve and build amazing things so we welcome applications for everyone - regardless of age, sex, disability, sexual orientation, race, religion or belief. Note to recruitment agencies\u003C/p\u003E\u003Cp\u003EDuffel does not accept speculative CV\u0026#39;s from external parties. Any unsolicited CV\u0026#39;s sent to us will be treated as property of Duffel, and any attached terms and conditions associated with these CV\u0026#39;s will be null and void.\u003C/p\u003E","identifier":{"@type":"PropertyValue","name":"Gurify","value":"product-manager-flights-at-duffel-be97efc09196"},"url":"https://gurify.com/job/product-manager-flights-at-duffel-be97efc09196","datePosted":"2026-08-04","validThrough":"2026-10-05T23:59:59Z","hiringOrganization":{"@type":"Organization","name":"Duffel","sameAs":"https://jobs.ashbyhq.com/duffel"},"directApply":false,"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressCountry":"GB","addressLocality":"London"}}} ``` ```json {"@context":"https://schema.org/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Jobs","item":"https://gurify.com/jobs"},{"@type":"ListItem","position":2,"name":"United Kingdom","item":"https://gurify.com/jobs/united-kingdom"},{"@type":"ListItem","position":3,"name":"Product Manager - Flights","item":"https://gurify.com/job/product-manager-flights-at-duffel-be97efc09196"}]} ```