# Product Manager, Messaging [Creatoriq](https://gurify.com/jobs?q=Creatoriq) · London · Posted 3 days ago [Product Manager](https://gurify.com/jobs/product-manager) [Apply on the original posting → (opens in a new tab)](https://jobs.ashbyhq.com/creatoriq/1b7f76e8-ae91-4d18-b9b9-895212209e1c) ## Job description ### PRODUCT MANAGER, MESSAGING We’re looking for a Product Manager who wants to own how brands actually talk to creators at scale. This role owns CreatorIQ’s messaging product: the unified inbox and composer that creator marketing teams live in every day, the sending infrastructure underneath it, and the automation and agentic layer we’re building on top. Messaging is where creator relationships are won or lost, and the opportunity is to let AI do the work a manager currently does one message at a time, on infrastructure that can actually carry it. If you love turning a messy, high-volume communication problem into workflows that marketers trust — and you have the taste to tell when AI-drafted outreach genuinely sounds like the brand versus when it’s impressive-looking slop a creator will ignore — you’ll fit right in. We’re growing fast, building in an evolving AI and agentic landscape, and working with teams around the world who care about doing great work without the ego. ### In this role, you'll get to: - Take real ownership of the creator messaging experience end to end — inbox, composer, threads, templates — iterating from messy problem to shipped feature. You’ll measure, learn, and do it again. - Own the agentic layer of messaging: outreach that drafts itself, sequences that adapt, and automations a marketer can trust to run without watching. You’ll decide what the agent does on its own, what it proposes, and where a human has to sign off. - Shape how brand voice and comms style become real product primitives, so automated messaging sounds like the customer instead of like a template — and have the backbone to cut scope when the output isn’t there yet. - Partner with engineering on the sending infrastructure all of this rests on: flexible mailbox connectivity (Gmail, Outlook, SMTP, IMAP/POP), isolated per-customer sending environments, dedicated domains and reputation, tracking, and volume throttling. - Make deliverability a product feature rather than a support ticket — authentication setup a non-technical user can actually complete, domain warm-up, bounce and unsubscribe handling, and clear in-product answers when a message doesn’t send. - Run discovery with real users — creator marketing managers, agency teams, program ops — and turn their workflows, volumes, and frustrations into clear requirements. - Look beyond the backlog. Spot opportunities across the messaging and marketing agent roadmap, challenge assumptions, and help shape where the product goes next — including channels past email, like SMS, WhatsApp, and platform DMs. Who you are and what you'll need for this position: - You’ve spent 4+ years in product management (or equivalent technical product ownership) in B2B SaaS — titles matter less than the work. - You have a builder’s mindset. You prototype. You’d rather put a rough working thing in front of someone this week than write a document about it for three, and you use AI tools to build that thing yourself. - You have genuinely good product taste, specifically for AI output: you can look at generated copy, a prototype, or an agent’s behavior and tell whether it’s good, and you can articulate why. - You either understand email deliverability — SPF/DKIM/DMARC, domain and IP reputation, warm-up, bounce and complaint handling — or you’ll go deep on it fast. - You’re comfortable with how modern AI features work in practice: prompting, context, evaluation, confidence, human-in-the-loop review, and where an agent should and shouldn’t be allowed to act alone. - You’re technical enough to hold your own on infrastructure conversations — APIs, data models, queues, third-party integrations — and to recognize when a “small” request is actually touching something big. - You can map workflows fast, write clear requirements, and explain your thinking without needing a meeting to do it. - You’re curious, self-driven, low-ego, and allergic to “that’s not my job.” - Comfortable working with distributed teams. Most work is async and flexible, but occasionally we’ll ask for a later call. ### Nice to have: - Experience shipping email or messaging software — marketing automation, sales engagement, CRM, or an ESP. - Familiarity with AWS SES or comparable sending infrastructure, and with mailbox integrations (Google Workspace, Microsoft 365, SMTP/IMAP). - Experience with responsive email HTML, template systems, or WYSIWYG editors. - Experience with SMS/MMS, WhatsApp Business, or social DM integrations, including the consent and compliance requirements that come with them. - Familiarity with customer-facing APIs, webhooks, or enterprise integrations. - Experience with influencer marketing, creator workflows, or martech. Confidence can sometimes hold us back from applying for a job. But there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Interested about what we do at CreatorIQ? Please apply! What you will get from us: * People: work with talented, collaborative, and friendly people who love what they do. - Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us. - Surprise meal stipends: work from home can’t stop the enjoyment of someone else making a meal for you! - Work/life harmony: 26 days vacation, floating and set holidays, wellness allowance, and paid parental leave. - Medical insurance, life insurance, and business travel insurance - Stock options as part of our equity-sharing program. - Comprehensive perks program providing stipends for cell phone and internet, home office setup, mental wellness, professional development and tuition reimbursement, plus occasional company-funded meal opportunities throughout the year. ### Compensation, benefits, and beyond: We know that benefits play a significant role in your overall compensation. We invite you to review our benefits and perks https://creatoriq.notion.site/What-you-ll-get-from-us-at-CreatorIQ-UK-127f0588631b4f129bde798ee0e32989?pvs=4. ### Who we are: CreatorIQ is enterprise infrastructure for creator marketing, trusted by more than 1,300 of the world's leading brands and agencies, including Beiersdorf, Delta Air Lines, Dentsu, Google, Nestlé, and Wella. Powered by the Creator Graph®, CreatorIQ's proprietary AI and intelligence foundation grounded in over 11 years of data, it’s built for teams, agents, and the entire enterprise tech stack. With headquarters in Los Angeles and offices in Austin, London, Manila, New York, San Francisco, and Warsaw, CreatorIQ’s global team moves quickly and deliberately because we're setting the pace for an industry that's still being defined. Learn more at www.creatoriq.com http://www.creatoriq.com and follow us on LinkedIn and Instagram. At CreatorIQ, different perspectives make our work better. The people we hire come from different backgrounds and think in different ways — and that's exactly what helps us connect with each other, and with the customers and creators we serve.We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, and being a good human, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. ### AI Transparency Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our Global Candidate Privacy Notice https://creatoriq.notion.site/Global-Candidate-Privacy-Notice-1f29bdd3fbd98069a1e2eb6acefb3acf. **Live in Creatoriq’s hiring system.** Read from the company's own applicant tracking system, not reposted from a job board — so it's a real, open requisition rather than an ad that outlived the role. 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This role owns CreatorIQ\u2019s messaging product: the unified inbox and composer that creator marketing teams live in every day, the sending infrastructure underneath it, and the automation and agentic layer we\u2019re building on top. Messaging is where creator relationships are won or lost, and the opportunity is to let AI do the work a manager currently does one message at a time, on infrastructure that can actually carry it.\u003C/p\u003E\u003Cp\u003EIf you love turning a messy, high-volume communication problem into workflows that marketers trust \u2014 and you have the taste to tell when AI-drafted outreach genuinely sounds like the brand versus when it\u2019s impressive-looking slop a creator will ignore \u2014 you\u2019ll fit right in. We\u2019re growing fast, building in an evolving AI and agentic landscape, and working with teams around the world who care about doing great work without the ego.\u003C/p\u003E\u003Ch3\u003EIn this role, you\u0026#39;ll get to:\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003ETake real ownership of the creator messaging experience end to end \u2014 inbox, composer, threads, templates \u2014 iterating from messy problem to shipped feature. You\u2019ll measure, learn, and do it again.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EOwn the agentic layer of messaging: outreach that drafts itself, sequences that adapt, and automations a marketer can trust to run without watching. You\u2019ll decide what the agent does on its own, what it proposes, and where a human has to sign off.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EShape how brand voice and comms style become real product primitives, so automated messaging sounds like the customer instead of like a template \u2014 and have the backbone to cut scope when the output isn\u2019t there yet.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EPartner with engineering on the sending infrastructure all of this rests on: flexible mailbox connectivity (Gmail, Outlook, SMTP, IMAP/POP), isolated per-customer sending environments, dedicated domains and reputation, tracking, and volume throttling.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EMake deliverability a product feature rather than a support ticket \u2014 authentication setup a non-technical user can actually complete, domain warm-up, bounce and unsubscribe handling, and clear in-product answers when a message doesn\u2019t send.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ERun discovery with real users \u2014 creator marketing managers, agency teams, program ops \u2014 and turn their workflows, volumes, and frustrations into clear requirements.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ELook beyond the backlog. Spot opportunities across the messaging and marketing agent roadmap, challenge assumptions, and help shape where the product goes next \u2014 including channels past email, like SMS, WhatsApp, and platform DMs.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003EWho you are and what you\u0026#39;ll need for this position:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EYou\u2019ve spent 4\u002B years in product management (or equivalent technical product ownership) in B2B SaaS \u2014 titles matter less than the work.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EYou have a builder\u2019s mindset. You prototype. You\u2019d rather put a rough working thing in front of someone this week than write a document about it for three, and you use AI tools to build that thing yourself.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EYou have genuinely good product taste, specifically for AI output: you can look at generated copy, a prototype, or an agent\u2019s behavior and tell whether it\u2019s good, and you can articulate why.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EYou either understand email deliverability \u2014 SPF/DKIM/DMARC, domain and IP reputation, warm-up, bounce and complaint handling \u2014 or you\u2019ll go deep on it fast.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EYou\u2019re comfortable with how modern AI features work in practice: prompting, context, evaluation, confidence, human-in-the-loop review, and where an agent should and shouldn\u2019t be allowed to act alone.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EYou\u2019re technical enough to hold your own on infrastructure conversations \u2014 APIs, data models, queues, third-party integrations \u2014 and to recognize when a \u201Csmall\u201D request is actually touching something big.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EYou can map workflows fast, write clear requirements, and explain your thinking without needing a meeting to do it.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EYou\u2019re curious, self-driven, low-ego, and allergic to \u201Cthat\u2019s not my job.\u201D\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EComfortable working with distributed teams. Most work is async and flexible, but occasionally we\u2019ll ask for a later call.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003ENice to have:\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EExperience shipping email or messaging software \u2014 marketing automation, sales engagement, CRM, or an ESP.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EFamiliarity with AWS SES or comparable sending infrastructure, and with mailbox integrations (Google Workspace, Microsoft 365, SMTP/IMAP).\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExperience with responsive email HTML, template systems, or WYSIWYG editors.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExperience with SMS/MMS, WhatsApp Business, or social DM integrations, including the consent and compliance requirements that come with them.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EFamiliarity with customer-facing APIs, webhooks, or enterprise integrations.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExperience with influencer marketing, creator workflows, or martech.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003EConfidence can sometimes hold us back from applying for a job. But there\u0026#39;s no such thing as a \u0026#39;perfect\u0026#39; candidate. Have 50% of the criteria? Excited about this opportunity? Interested about what we do at CreatorIQ? Please apply!\u003C/p\u003E\u003Cp\u003EWhat you will get from us:\u003Cbr /\u003E* People: work with talented, collaborative, and friendly people who love what they do.\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EGuidance: utilize our learning platform to fully get the training and tools you\u2019ll need to become successful here from your first day with us.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ESurprise meal stipends: work from home can\u2019t stop the enjoyment of someone else making a meal for you!\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EWork/life harmony: 26 days vacation, floating and set holidays, wellness allowance, and paid parental leave.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EMedical insurance, life insurance, and business travel insurance\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EStock options as part of our equity-sharing program.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EComprehensive perks program providing stipends for cell phone and internet, home office setup, mental wellness, professional development and tuition reimbursement, plus occasional company-funded meal opportunities throughout the year.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003ECompensation, benefits, and beyond:\u003C/h3\u003E\u003Cp\u003EWe know that benefits play a significant role in your overall compensation. We invite you to review our benefits and perks https://creatoriq.notion.site/What-you-ll-get-from-us-at-CreatorIQ-UK-127f0588631b4f129bde798ee0e32989?pvs=4.\u003C/p\u003E\u003Ch3\u003EWho we are:\u003C/h3\u003E\u003Cp\u003ECreatorIQ is enterprise infrastructure for creator marketing, trusted by more than 1,300 of the world\u0026#39;s leading brands and agencies, including Beiersdorf, Delta Air Lines, Dentsu, Google, Nestl\u0026#233;, and Wella. Powered by the Creator Graph\u0026#174;, CreatorIQ\u0026#39;s proprietary AI and intelligence foundation grounded in over 11 years of data, it\u2019s built for teams, agents, and the entire enterprise tech stack. With headquarters in Los Angeles and offices in Austin, London, Manila, New York, San Francisco, and Warsaw, CreatorIQ\u2019s global team moves quickly and deliberately because we\u0026#39;re setting the pace for an industry that\u0026#39;s still being defined.\u003C/p\u003E\u003Cp\u003ELearn more at www.creatoriq.com http://www.creatoriq.com and follow us on LinkedIn and Instagram.\u003C/p\u003E\u003Cp\u003EAt CreatorIQ, different perspectives make our work better. The people we hire come from different backgrounds and think in different ways \u2014 and that\u0026#39;s exactly what helps us connect with each other, and with the customers and creators we serve.We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, and being a good human, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry.\u003C/p\u003E\u003Ch3\u003EAI Transparency Notice\u003C/h3\u003E\u003Cp\u003EWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our Global Candidate Privacy Notice https://creatoriq.notion.site/Global-Candidate-Privacy-Notice-1f29bdd3fbd98069a1e2eb6acefb3acf.\u003C/p\u003E","identifier":{"@type":"PropertyValue","name":"Gurify","value":"product-manager-messaging-at-creatoriq-e2e821ded422"},"url":"https://gurify.com/job/product-manager-messaging-at-creatoriq-e2e821ded422","datePosted":"2026-11-04","validThrough":"2026-12-22T23:59:59Z","hiringOrganization":{"@type":"Organization","name":"Creatoriq","sameAs":"https://jobs.ashbyhq.com/creatoriq"},"directApply":false,"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressCountry":"GB","addressLocality":"London"}}} ``` ```json {"@context":"https://schema.org/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Jobs","item":"https://gurify.com/jobs"},{"@type":"ListItem","position":2,"name":"United Kingdom","item":"https://gurify.com/jobs/united-kingdom"},{"@type":"ListItem","position":3,"name":"Product Manager, Messaging","item":"https://gurify.com/job/product-manager-messaging-at-creatoriq-e2e821ded422"}]} ```