# Senior Product Manager, AI Infrastructure [Lightningai](https://gurify.com/jobs?q=Lightningai) · New York, United States · Posted yesterday Senior [Product Manager](https://gurify.com/jobs/product-manager) [AI & ML](https://gurify.com/jobs/ai-ml) [Apply on the original posting → (opens in a new tab)](https://job-boards.greenhouse.io/lightningai/jobs/8004139003) ## Job description ### Who We Are Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems—designed to take ideas from research to production with less friction. Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in. We serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute. ### The Way We Work The people who thrive here are builders who move fast, communicate openly, take ownership, and continuously improve themselves, their teams, and our company. Here's what that looks like in practice: - Move with Urgency: We move quickly, make thoughtful decisions, and keep momentum. We value action over perfection and learn by shipping. - Take Ownership: We own outcomes, not just our individual work. We make decisions that move the company forward and follow through. - Communicate Openly: We communicate directly, seek to understand, and create clarity for others. Honest conversations help us move faster together. - Build Great Teams: We lead by example, empower others, and create healthy teams where people can do their best work. - Raise the Bar: We're always improving ourselves. We learn from feedback, consistently challenge ourselves to grow, and focus on the work that matters most. - Think Long-Term: We design for what's next. We create scalable systems, simplify complexity, and use AI and automation to amplify our impact. ### What We're Looking For We’re looking for a Senior Product Manager, Enterprise who thrives at the intersection of customer empathy, technical depth, and execution. You’ll own identifying high-impact opportunities from our enterprise customers and ensure that when something is broken, it gets fixed—fast and well. This is not just about roadmap delivery: you’ll be the voice of our enterprise customers inside Lightning, ensuring their needs influence our strategy while driving execution with engineering, design, and GTM teams. You’ll report to our Senior Director of Product, Neil Bhatt. This hybrid role is based in NYC or SF. The salary range for this role is $160,000–$210,000. ### What You’ll Do - Identify & Prioritize Opportunities: Partner with enterprise customers to uncover high-revenue, high-value opportunities that shape our product strategy. - Own Customer Outcomes: Act as an extension of post-sales ensuring blockers are removed, integrations work, and enterprise adoption expands. - Drive Operational Excellence: Build trusted relationships with technical users, ensuring issues are surfaced, owned, and resolved with speed and quality. - Bridge Customer & Engineering: Translate developer needs (APIs, integrations, docs, workflows) into intuitive user flows and actionable specs. - Partner with Sales & CS: Collaborate on land-and-expand motions, ensuring enterprise success turns into expansion. - Execute Relentlessly: Balance strategic thinking with a bias to action driving multiple initiatives forward with clarity, speed, and proactive communication. - Build products that developers love: design intuitive user flows and coach an engineering team to ship higher quality products faster. ### What You’ll Need - 5+ years in product management in high-growth SaaS, including 2+ years in enterprise B2B with land-and-expand or post-sales visibility. - Track record of identifying and executing on high-revenue enterprise opportunities while influencing product direction. - Strong empathy for technical users; familiarity with APIs, developer workflows, and integration challenges. - Analytical fluency: comfortable with instrumentation, metrics, dashboards, and making data-driven calls. - Excellent product judgment and an eye for elegant, intuitive UX. - Strong collaboration skills with a proven ability to partner with Sales, CS, Marketing and Engineering. - Comfort with technical concepts and ability to work closely with engineering to define specs and resolve challenges. • Highly coachable with a demonstrated ability to maintain an open mind, take feedback onboard, learn from it, and continuously improve. Bachelor’s degree in Computer Science, Engineering, or related field. - Bonus: Experience in AI cloud platforms, model training, or inference. ### Benefits and Perks We offer a comprehensive and competitive benefits package designed to support our employees’ health, well-being, and long-term success: - Comprehensive Health Coverage: Medical, dental, and vision coverage for employees and eligible dependents. - Meaningful Equity: RSUs that give employees a stake in the company's long-term success. - Retirement Savings: 401(k) matching (U.S.) and pension contributions (U.K.). - Flexible Time Off: Unlimited PTO, company holidays, and floating holidays to support work-life balance. - Company-Wide Winter Break: Two weeks of company closure each winter to disconnect and recharge. - Paid Parental & Family Leave: Paid leave to support you and your family through life's important moments. - Professional Development: Annual learning and development allowance to support your professional growth. - Wellness Benefits: Wellness and work-from-home stipends to support your physical and mental well-being. - Sabbatical Program: Four weeks of paid sabbatical leave after four years of service. - Flexible Work: Flexible schedules and a hybrid work model for our office-based teams. - In-Office Meals: Complimentary meals at our office hubs. Benefits may vary by location, team, and role. At Lightning AI, we are committed to fostering an inclusive and diverse workplace. We believe that diverse teams drive innovation and create better products. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are dedicated to building a culture where everyone can thrive and contribute to their fullest potential. **Live in Lightningai’s hiring system.** Read from the company's own applicant tracking system, not reposted from a job board — so it's a real, open requisition rather than an ad that outlived the role. 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Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems\u2014designed to take ideas from research to production with less friction.\u003C/p\u003E\u003Cp\u003EThrough our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in.\u003C/p\u003E\u003Cp\u003EWe serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.\u003C/p\u003E\u003Ch3\u003EThe Way We Work\u003C/h3\u003E\u003Cp\u003EThe people who thrive here are builders who move fast, communicate openly, take ownership, and continuously improve themselves, their teams, and our company. Here\u0026#39;s what that looks like in practice:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EMove with Urgency: We move quickly, make thoughtful decisions, and keep momentum. We value action over perfection and learn by shipping.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ETake Ownership: We own outcomes, not just our individual work. We make decisions that move the company forward and follow through.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ECommunicate Openly: We communicate directly, seek to understand, and create clarity for others. Honest conversations help us move faster together.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EBuild Great Teams: We lead by example, empower others, and create healthy teams where people can do their best work.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ERaise the Bar: We\u0026#39;re always improving ourselves. We learn from feedback, consistently challenge ourselves to grow, and focus on the work that matters most.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EThink Long-Term: We design for what\u0026#39;s next. We create scalable systems, simplify complexity, and use AI and automation to amplify our impact.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EWhat We\u0026#39;re Looking For\u003C/h3\u003E\u003Cp\u003EWe\u2019re looking for a Senior Product Manager, Enterprise who thrives at the intersection of customer empathy, technical depth, and execution. You\u2019ll own identifying high-impact opportunities from our enterprise customers and ensure that when something is broken, it gets fixed\u2014fast and well.\u003C/p\u003E\u003Cp\u003EThis is not just about roadmap delivery: you\u2019ll be the voice of our enterprise customers inside Lightning, ensuring their needs influence our strategy while driving execution with engineering, design, and GTM teams.\u003C/p\u003E\u003Cp\u003EYou\u2019ll report to our Senior Director of Product, Neil Bhatt. This hybrid role is based in NYC or SF. The salary range for this role is $160,000\u2013$210,000.\u003C/p\u003E\u003Ch3\u003EWhat You\u2019ll Do\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EIdentify \u0026amp; Prioritize Opportunities: Partner with enterprise customers to uncover high-revenue, high-value opportunities that shape our product strategy.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EOwn Customer Outcomes: Act as an extension of post-sales ensuring blockers are removed, integrations work, and enterprise adoption expands.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EDrive Operational Excellence: Build trusted relationships with technical users, ensuring issues are surfaced, owned, and resolved with speed and quality.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EBridge Customer \u0026amp; Engineering: Translate developer needs (APIs, integrations, docs, workflows) into intuitive user flows and actionable specs.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EPartner with Sales \u0026amp; CS: Collaborate on land-and-expand motions, ensuring enterprise success turns into expansion.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExecute Relentlessly: Balance strategic thinking with a bias to action driving multiple initiatives forward with clarity, speed, and proactive communication.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EBuild products that developers love: design intuitive user flows and coach an engineering team to ship higher quality products faster.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EWhat You\u2019ll Need\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003E5\u002B years in product management in high-growth SaaS, including 2\u002B years in enterprise B2B with land-and-expand or post-sales visibility.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ETrack record of identifying and executing on high-revenue enterprise opportunities while influencing product direction.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EStrong empathy for technical users; familiarity with APIs, developer workflows, and integration challenges.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EAnalytical fluency: comfortable with instrumentation, metrics, dashboards, and making data-driven calls.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExcellent product judgment and an eye for elegant, intuitive UX.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EStrong collaboration skills with a proven ability to partner with Sales, CS, Marketing and Engineering.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EComfort with technical concepts and ability to work closely with engineering to define specs and resolve challenges.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u2022 Highly coachable with a demonstrated ability to maintain an open mind, take feedback onboard, learn from it, and continuously improve.\u003Cbr /\u003EBachelor\u2019s degree in Computer Science, Engineering, or related field.\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EBonus: Experience in AI cloud platforms, model training, or inference.\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EBenefits and Perks\u003C/h3\u003E\u003Cp\u003EWe offer a comprehensive and competitive benefits package designed to support our employees\u2019 health, well-being, and long-term success:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EComprehensive Health Coverage: Medical, dental, and vision coverage for employees and eligible dependents.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EMeaningful Equity: RSUs that give employees a stake in the company\u0026#39;s long-term success.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ERetirement Savings: 401(k) matching (U.S.) and pension contributions (U.K.).\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EFlexible Time Off: Unlimited PTO, company holidays, and floating holidays to support work-life balance.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ECompany-Wide Winter Break: Two weeks of company closure each winter to disconnect and recharge.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EPaid Parental \u0026amp; Family Leave: Paid leave to support you and your family through life\u0026#39;s important moments.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EProfessional Development: Annual learning and development allowance to support your professional growth.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EWellness Benefits: Wellness and work-from-home stipends to support your physical and mental well-being.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ESabbatical Program: Four weeks of paid sabbatical leave after four years of service.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EFlexible Work: Flexible schedules and a hybrid work model for our office-based teams.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EIn-Office Meals: Complimentary meals at our office hubs.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003EBenefits may vary by location, team, and role.\u003C/p\u003E\u003Cp\u003EAt Lightning AI, we are committed to fostering an inclusive and diverse workplace. 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