# Unified Communications Engineer - Jane Street

[Janestreet](https://gurify.com/jobs?q=Janestreet) · London, United Kingdom · Posted 6 weeks ago

[Apply on the original posting → (opens in a new tab)](https://job-boards.greenhouse.io/janestreet/jobs/8675537002)

## Job description

### About the position

We are looking for a Unified Communications (UC) Engineer to help grow, monitor and manage our global voice and video infrastructure. This role sits within our larger IT group and will require you to deliver smart solutions in a fast-paced environment without disrupting the daily workflow.

The UC team is responsible for all tasks and infrastructure related to collaboration and telephony. Projects include improving tooling and monitoring, deploying UC products and services, and executing software and hardware configuration changes globally, all while minimising downtime for various collaboration services.

Our UC Engineers are experts at multitasking, monitoring alarms generated by our voice and video systems, juggling project-related tasks and serving as an escalation point for users and other technology groups. You’ll interface daily with various tech teams across the firm—including IT Operations, Cybersecurity and Networking—to provide capacity planning, develop standards and best practices and improve documentation across our global UC infrastructure.

The right candidate will be passionate about solving complex problems and supporting users with robust and flexible technical solutions.

### About you

- Have 7+ years of in-depth experience configuring and supporting the Cisco UC and Collaboration Product Suite in a multi-cluster environment, including:

- Cisco Unified Communications Manager versions 14+

- Cisco Meeting Server

- Cisco Expressway

- Have excellent knowledge of SIP, including implementing Session Border Controllers and PSTN SIP trunking

- Deeply experienced with upgrading and maintaining Cisco UC products, including supporting phones, softphones and video conferencing endpoints

- Knowledgeable about UC compliance products, and experienced with modern voice recording platforms (Verint, NiCE, Red Box, etc.) and messaging archiving products (Movius, LeapXpert, Smarsh, etc.)

- Knowledgeable about Cisco APIs related to UC products, and experienced with creating API automations using Python, PowerShell, etc.

- Experienced with integrating cloud-based conferencing technologies (Webex, Zoom, Teams, etc.) with on-premise infrastructure

- Comfortable troubleshooting custom API-based integrations with UC products and services

- Able to collect and interpret log files, collaborate with support partners to solve problems while maintaining system stability and properly manage expectations with colleagues and users

- Familiar with the virtualisation of Cisco UC applications on enterprise-grade servers (HPE, Dell, Cisco, etc.)

- Have a strong understanding of current security standards and expectations, and an ability to troubleshoot and use creative thinking to resolve issues

- Fluent in English

If you're a recruiting agency and want to partner with us, please reach out to agency-partnerships@janestreet.com

**Live in Janestreet’s hiring system.** Read from the company's own applicant tracking system, not reposted from a job board — so it's a real, open requisition rather than an ad that outlived the role.

We remove it as soon as it disappears at source.

## More jobs like this

- JA [Trading Desk Operations Engineer :: Jane Street](https://gurify.com/job/trading-desk-operations-engineer-jane-street-at-janestreet-f63d94d8e1ed) Janestreet · London, United Kingdom · 6 weeks ago
- JA [IT Operations Engineer :: Jane Street](https://gurify.com/job/it-operations-engineer-jane-street-at-janestreet-ef80d9f031ca) Janestreet · London, United Kingdom · 7 weeks ago
- JA [Machine Learning Engineer :: Jane Street](https://gurify.com/job/machine-learning-engineer-jane-street-at-janestreet-a9160f0f264b) Janestreet · London, United Kingdom · 7 weeks ago
- JA [IT Operations Engineer - Jane Street](https://gurify.com/job/it-operations-engineer-jane-street-at-janestreet-5f649141be78) Janestreet · London, United Kingdom · 8 weeks ago
- JA [Sales and Trading :: Jane Street](https://gurify.com/job/sales-and-trading-jane-street-at-janestreet-e86b4b7f62dc) Janestreet · London, United Kingdom · 7 weeks ago
- JA [Quantitative Trader - Jane Street](https://gurify.com/job/quantitative-trader-jane-street-at-janestreet-b7e1c6984fff) Janestreet · London, United Kingdom · 7 weeks ago

```json
{"@context":"https://schema.org/","@type":"JobPosting","title":"Unified Communications Engineer - Jane Street","description":"\u003Ch3\u003EAbout the position\u003C/h3\u003E\u003Cp\u003EWe are looking for a Unified Communications (UC) Engineer to help grow, monitor and manage our global voice and video infrastructure. This role sits within our larger IT group and will require you to deliver smart solutions in a fast-paced environment without disrupting the daily workflow.\u003C/p\u003E\u003Cp\u003EThe UC team is responsible for all tasks and infrastructure related to collaboration and telephony. Projects include improving tooling and monitoring, deploying UC products and services, and executing software and hardware configuration changes globally, all while minimising downtime for various collaboration services.\u003C/p\u003E\u003Cp\u003EOur UC Engineers are experts at multitasking, monitoring alarms generated by our voice and video systems, juggling project-related tasks and serving as an escalation point for users and other technology groups. You\u2019ll interface daily with various tech teams across the firm\u2014including IT Operations, Cybersecurity and Networking\u2014to provide capacity planning, develop standards and best practices and improve documentation across our global UC infrastructure.\u003C/p\u003E\u003Cp\u003EThe right candidate will be passionate about solving complex problems and supporting users with robust and flexible technical solutions.\u003C/p\u003E\u003Ch3\u003EAbout you\u003C/h3\u003E\u003Cul\u003E\u003Cli\u003EHave 7\u002B years of in-depth experience configuring and supporting the Cisco UC and Collaboration Product Suite in a multi-cluster environment, including:\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ECisco Unified Communications Manager versions 14\u002B\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ECisco Meeting Server\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ECisco Expressway\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EHave excellent knowledge of SIP, including implementing Session Border Controllers and PSTN SIP trunking\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EDeeply experienced with upgrading and maintaining Cisco UC products, including supporting phones, softphones and video conferencing endpoints\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EKnowledgeable about UC compliance products, and experienced with modern voice recording platforms (Verint, NiCE, Red Box, etc.) and messaging archiving products (Movius, LeapXpert, Smarsh, etc.)\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EKnowledgeable about Cisco APIs related to UC products, and experienced with creating API automations using Python, PowerShell, etc.\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExperienced with integrating cloud-based conferencing technologies (Webex, Zoom, Teams, etc.) with on-premise infrastructure\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EComfortable troubleshooting custom API-based integrations with UC products and services\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EAble to collect and interpret log files, collaborate with support partners to solve problems while maintaining system stability and properly manage expectations with colleagues and users\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EFamiliar with the virtualisation of Cisco UC applications on enterprise-grade servers (HPE, Dell, Cisco, etc.)\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EHave a strong understanding of current security standards and expectations, and an ability to troubleshoot and use creative thinking to resolve issues\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EFluent in English\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003EIf you\u0026#39;re a recruiting agency and want to partner with us, please reach out to agency-partnerships@janestreet.com\u003C/p\u003E","identifier":{"@type":"PropertyValue","name":"Gurify","value":"unified-communications-engineer-jane-street-at-janestreet-f56a18113cb9"},"url":"https://gurify.com/job/unified-communications-engineer-jane-street-at-janestreet-f56a18113cb9","datePosted":"2026-08-12","validThrough":"2026-11-08T23:59:59Z","hiringOrganization":{"@type":"Organization","name":"Janestreet","sameAs":"https://job-boards.greenhouse.io/janestreet"},"directApply":false,"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressCountry":"GB","addressLocality":"London"}}}
```

```json
{"@context":"https://schema.org/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Jobs","item":"https://gurify.com/jobs"},{"@type":"ListItem","position":2,"name":"United Kingdom","item":"https://gurify.com/jobs/united-kingdom"},{"@type":"ListItem","position":3,"name":"Unified Communications Engineer - Jane Street","item":"https://gurify.com/job/unified-communications-engineer-jane-street-at-janestreet-f56a18113cb9"}]}
```