# Working Student IT Support & Operations (m/f/d) [Zenjob](https://gurify.com/jobs?q=Zenjob) · Berlin · Posted yesterday Part-time [IT Support](https://gurify.com/jobs/support) [Apply on the original posting → (opens in a new tab)](https://jobs.ashbyhq.com/zenjob/cea79f7b-5573-40e1-a40a-b414cbfa54b3) ## Job description ### About Us Zenjob https://www.zenjob.com/de/ueber-uns/ is a Berlin-based job portal with the goal of empowering the workforce of tomorrow with innovative technology. We envision a world where everyone has complete control over their work life. Even today, part-time workers can decide when, where, and how they want to work with just a few clicks. Our service is available in over 30 cities in Germany, over 5 cities in the Netherlands, and with our upcoming launch in the UK, we aim to expand into further international markets. Our $50 million (€45 million) funding round in February 2022 will enable us to achieve our goals: accelerating our expansion across Europe, scaling our platform, and delivering new data-driven automation features for our rapidly growing customer base. ### The position As our Working Student IT Support & Operations, you keep them productive by owning first-level support, devices, and onboarding and offboarding. That frees our IT engineers to focus on security and automation projects. You report to Max Schneider, Senior Engineering Manager IT. ### You'll do this with us - IT requests in Freshservice and Slack get a fast first response and a clear resolution or handoff. - Every new joiner starts with a working laptop and the right access on day one, and every leaver's access and hardware come back. - Our asset inventory and hardware stock match reality. - Colleagues solve common issues themselves with guides you wrote. ### This is what you bring with you - Enrolled at a university in Germany for at least the next 12 months - Hands-on experience troubleshooting macOS and Windows - Experience supporting non-technical users, in IT or another service role - Careful handling of accounts, access and personal data - Fluent English; German is a plus ### Nice to have - Exposure to Okta, an MDM such as Kandji or Jamf, or a ticketing system - You have built small tools with AI coding assistants and know where they can break ### Practical Details - Working hours: 16–20 hours per week during the semester - Location: Berlin office, with 2–3 days per week on-site, depending on the agreed working hours - Duration: Minimum commitment of 12 months ### We offer this - An open and great team that will support you from day one. - Extensive onboarding: Company onboarding, regular training sessions and an open feedback culture - A hybrid work model that allows for working in the office and remotely, flexible working hours, and the possibility of bringing your dog to the office. - 30 EUR Urban Sports Club subsidy, 25% discount on Fit X membership. - Quarterly team events, winter and summer parties, budget for our employees' birthdays and anniversaries Watch our Culture Video to see what it's like to work at Zenjob: Meet Zenjob - our culture, values and team https://www.youtube.com/watch?v=3H9EC_ce3jU If this has sparked your interest, we would be delighted to get to know you! Apply now and send us your documents. **Live in Zenjob’s hiring system.** Read from the company's own applicant tracking system, not reposted from a job board — so it's a real, open requisition rather than an ad that outlived the role. 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